CIO Business Intelligence

MAY 16, 2022

ITIL 4 contains seven guiding principles that were adopted from the most recent ITIL Practitioner Exam, which covers organizational change management, communication, and measurement and metrics. How does ITIL reduce costs? Corporations and public sector organizations that have successfully implemented ITIL best practices report huge savings.

IT 105

IT Cost-Benefit ROI Risk 105

AWS Big Data

OCTOBER 11, 2023

Near-real-time streaming analytics captures the value of operational data and metrics to provide new insights to create business opportunities. These metrics help agents improve their call handle time and also reallocate agents across organizations to handle pending calls in the queue.

Management 105

Management Metadata Analytics Dashboards 105

Domino Data Lab

JULY 22, 2019

But the business logic kept getting more and more progressively rolled back into the middle layer, also called application servers, web servers, later being called middleware. Along with your database servers, you had, data warehousing and business intelligence. I can point to the year 2001. Then things changed.

Data Science 109

Data Science Machine Learning Data Governance Modeling 109

Jet Global

AUGUST 25, 2020

CPM is a subset of the even broader concept of business intelligence (BI). Once isolated within the finance department, CPM is now broadly employed in the form of reporting departmental metrics measured against targets. The term originated with Gartner, the global research and advisory firm , back in 2001.

Software 96

Software Metrics Finance Key Performance Indicator 96