What is ITIL? Your guide to the IT Infrastructure Library
CIO Business Intelligence
MAY 16, 2022
million ROI over three years, and Capital One reduced its “business critical” incidents by 92% over two years. You won’t know the exact ROI on ITIL until you implement it within your organization and use it effectively. Nationwide Insurance achieved a 40% reduction in system outages and estimates a $4.3
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