Corinium
MARCH 7, 2021
We’ve gathered data from 90,000 companies and fused it with findings from global surveys of customers, agents, and business leaders alike to create this year's Zendesk Customer Experience Trends report. Get the report today!
O'Reilly on Data
SEPTEMBER 15, 2021
In June 2021, we asked the recipients of our Data & AI Newsletter to respond to a survey about compensation. However, 8% of the correspondents reported decreased compensation, and 18% reported no change. This report focuses on the respondents from the US, with only limited attention paid to those from the UK.
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CIO Business Intelligence
JULY 11, 2022
Key Takeaways from this Report. 2021 was another record year for global DDoS attacks. A few factors account for the slight decrease in global attacks from 2020 to 2021. About this report. The 2021 Comcast Business DDoS threat report focuses on multi-vector attacks that target Layers 3, 4, and 7 simultaneously.
Jet Global
JANUARY 14, 2021
Financial reporting is fascinating, complicated, ever-evolving, and essential to the success of your organization. CFOs and the teams they lead must be adept at turning data into insightful financial reports , yet doing so becomes a bigger challenge and a greater obligation all the time. Accounting Today. CFO Journal.
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In this report, you will learn: How ASR is being used. This space is growing and almost every company is investing in some form of Automatic Speech Recognition (ASR) - but the question remains, are they using speech to its full potential? Where speech data is underutilized.
O'Reilly on Data
APRIL 19, 2021
The percentage of respondents reporting “mature” practices has been roughly the same for the last few years. This is almost exactly in line with the results from 2020, where 25% of the respondents reported that they had products in production (“Mature” wasn’t a possible response in the 2020 survey.). Asia has clearly caught up.
Jet Global
APRIL 14, 2021
This post will explain why you should be using healthcare KPIs, the top 25 healthcare KPIs and metrics to use in your 2021 reporting, how each KPI is calculated, and how you can use a healthcare dashboard to streamline your reporting process. 5 Things Not to do When Choosing a Financial Reporting Tool. Learn More.
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This report explores AI obstacles, like inherent bias and data quality issues, and posits solutions by building a data culture. Companies are expected to spend nearly $23 billion annually on AI by 2024. What could go wrong?
Advertiser: ZoomInfo
This report shows how each provider measures up and helps B2B marketing professionals select the right one for their needs.
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Are You Betting on the Right Tools to Succeed in 2021? Get insights in this Gartner report to find out where to invest and what you should adopt as standard business practices. Vendors recognized in the report. --> What’s inside? Gartner’s latest recommendations on tried and true capabilities. Vendors you can work with.
Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket
According to Microsoft's Global State of Customer Service 2019 report, “90% of respondents indicated that customer service is important to their choice of and loyalty to a brand.” December 7, 2021 at 9:30 am PDT, 12:30 pm EDT, 5:30 pm GMT. This begs the question: what’s the best way to increase customer retention?
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