Corinium

Strategy is Unleashing the Potential of Enterprise Data

Corinium

Enterprises across the globe are waking up to the fact that data is an asset that requires its own strategy. Those that treat it as such are now seeing substantial returns on their investments. Data Strategy

3 reasons mobile business intelligence apps have minimal adoption in your business (and how to fix it)

Corinium

Instant noodles and the on-demand life. It’s no secret that, despite the huge movement toward sustainable living, we just can’t live without some things being instant.

The Biggest Challenges for a Chief Customer Officer

Corinium

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The Biggest Challenges for a Chief Customer Officer (Volt Bank)

Corinium

CCO Melbourne CCO New Zealand CCO Sydney 2019

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The Evolving Role of the CDO and CAO

Speaker: Ash Dhupar (CAO), Ben Donlon (CAO), Chris Hutchins (CDAO), Larry Shiller (CDO)

What is the point of a Chief Data/Analytics Officer? If you're in one of the many fields currently adopting this role, you've almost certainly heard this question; maybe you're in the process of answering it within your company. Join us and a panel of c-suite data and analytics professionals for hard-earned insights into what the CAO, CDO, and CDAO roles entail - and how you can create and move into these roles within your organization, if they aren't already there.

Interview with: Jeff Healey, Senior Director of Vertica Product Marketing at Vertica

Corinium

Tell us about your experience in working with the data analytics community at Vertica? Why do y ou like working in this space? Data Analytics Interview Insights

Interview with: Nadeem Asghar and Cindy Maike at Cloudera

Corinium

Tell us about your experience in working with the data analytics community at Cloudera? Why do you like working in this space? Data Analytics Interview Insights

Interview with: Dr. Mike Kim, CTO and Co-Founder of Outlier.ai

Corinium

Tell us about your experience in working with the data analytics community at Outlier? Why do you like working in this space? From the very beginning of Outlier, I have really enjoyed collaborating with others in the data analytics community. Data Analytics Interview Insights

Strategy, Leadership, Culture & Innovation: Interview with Cary Correia, GE USA: Part 1

Corinium

Drawing on over 30 years of experience, we caught up with our international keynote, Cary Correia, Chief Commercial Data Scientist, GE USA to share some golden nuggets on how to truly achieve a data-driven culture and become an intelligent enterprise.

Interview with: Sankar Narayanan, Chief Practice Officer at Fractal Analytics

Corinium

Will you please describe your role at Fractal Analytics? I am the Chief Practice Officer for Insurance, Healthcare, and Hi-Tech verticals at Fractal.

The Magic of Intent: Start Knowing The Goals of Your Users

Speaker: Terhi Hanninen, Senior Product Manager, Zalando, and Dr. Franziska Roth, Senior User Researcher, Zalando

It's important to know your users - what are their preferences, pain points, ultimate goals? With user research and usage data, you can get a great idea of how your users act. The tricky part is, very few users reliably act the same way every time they use your product. Join Terhi Hanninen, Senior Product Manager, and Dr. Franziska Roth, Senior User Researcher at Zalando, as they explain how they were able to reach a new level of user understanding - by taking their user research and segmenting their users by point-in-time intent. You'll leave with a strategy to change how your product team, and organization at large, understands your users.

Interview with: Aditya Kumbakonam, Co-founder & Head of Client Services, Delivery at TheMathCompany

Corinium

Tell us about your experience in working with the data analytics community at TheMathCompany? Why do you like working in this space? Data Analytics Interview Insights

Using Automation to Cut Through the Clutter By Yellowfin

Corinium

Mobile BI should extend your ability to discover, collaborate, and act on insights and create an inclusive and effective data culture.

African Customer Experiences With Theory U

Corinium

Africa is at the centre of a global development crisis and customer experience professionals have the opportunity to influence economic growth and increase shareholder value with meaningful impact.

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Enterprise Architecture is Dead! Long Live Agile EA!

Corinium

Republished courtesy of Suren Pillay. Orginally published here: [link]. Join Suren at Future Enterprise Systems Africa 2019, 16-17 October, Focus Rooms Sunninghill, Johannesburg ( www.fes-africa.com ). FESA Insights

Encouraging Innovation in an Established Product Culture

Speaker: Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies

Innovation is both a process and an outcome. The best way to begin innovating your products is by innovating your internal process. We'll explore the challenges, solutions, and hands-on techniques for becoming a successful "agent of change" within a well-established product culture. We'll examine the importance of UX and user-centric feature analysis, the adaptation of Agile Methodologies to the creative process, as well as a way to drive successful culture change for setting expectations and winning approvals with cross-functional stakeholders. Innovation and Leadership go hand in hand. Join Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies, as we assess some case studies to see how to lead with a clear strategy well-defined tactics, and an unbiased understanding of the fundamental question: "why are you innovating?"

Automated Business Analysis Is Spotting Insights Humans Missed

Corinium

Data overload is a growing problem for enterprise businesses. Analysis teams must often work manually to navigate seas of data and generate the specific insights their colleagues request.It can take multiple analysts weeks to gather, integrate and process the data they need.

Data: The New Weapon Against our Humanity

Corinium

What does a new device, downloading of an app, signing up on a platform all have in common……the “accepting” of t’s & c’s.

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Tackling the growing gap between technology and humans (Atlassian)

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CCO Melbourne CCO New Zealand CCO Sydney 2019

What is the difference between Shared Services today and Shared Services in 2007?

Corinium

In 2007 I was asked to produce an event around shared services. I was awe struck at how many developments there were in the industry at that time. There was all this talk about significant cost benefits, enhanced service quality and manageable challenges. This was an exciting time.

Embedding Operational Reports: Everything Product Managers Should Know

Speaker: Dean Yao, Sr. Director of Product Marketing, Logi Analytics

Businesses are run with analytics - but companies continue to struggle with interpreting, analyzing, and distributing data. Operational reports help get information to the people who need it most, in formats they understand, and in a timeframe that matters. Join the webinar to learn how embedding operational reports can give your users a precisely formatted, ready-to-analyze view of their operational activities. World-class software teams are embedding operational reports to empower end users with interactive data visualizations, detailed information, and highly precise formats that can be shared via email, PDF, print, or online.

Top 5 use cases for an open CRM platform

Corinium

Customer relationship management (CRM) is about knowing every critical piece of information about your customers. It’s absolutely necessary to have a CRM platform that can harness and manage data about your customers, no matter where it comes from.

The Fourth Industrial Revolution Risks Leaving Women Behind

Corinium

The Fourth Industrial Revolution is, ostensibly, upon us. The term was coined in 2016 by Klaus Schwab, the founder and executive chairman of the World Economic Form. Data Science Africa

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A matter of chickens and unicorns by Pieter Vorster

Corinium

Joining us at the Chief Data & Analytics Officer Melbourne (9-11 September), we are pleased to welcome Pieter Vorster, Executive General Manager, Customer Solutions & Insights at Bankwest. He shares his insight on the knowledge gap growing between decision-makers and data specialists.

Are Employees More Important To Your Business Than Customers?

Corinium

My key focus area is, and has always been, how the customer experience is founded upon the employee experience because I believe that focussing on your employees ultimately benefits your customers. customer360

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Your 2-Part Metrics Audit for High-Value Products

Speaker: Sam McAfee, Product Development Consultant, Startup Patterns

You know what they say: what's measured improves. As product managers we're in a golden age of being able to get all sorts of metrics and run all sorts of experiments. But what are your measurements and analytics focused on? Are they really truly objective? Do they contribute to the ultimate vision of your product? And is everybody clear on that vision? Join Sam McAfee, Product Development Consultant, as he takes you through a two-part measurement audit. First, you'll learn how to make sure your measurements actually align with your product strategy. And second, you'll learn how to evaluate your culture of using measurements, so future experiments will more consistently provide high-value results.

Shifting towards a more customer focused culture

Corinium

What is the biggest challenge you face within your role today and how are you looking to tackle it? I think a challenge faced by many more traditional organisations (including our own) is how to put a financial value on Customer Experience.

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Driving value and insight driven decision-making

Corinium

Tell us a bit about your background and how you ended up in your current role. I have always worked in software, but as technology moved on I spent more and more time in customer facing roles.

The Biggest Challenges Faced In CX

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Tell us a bit about your background and how you ended up in your current role. I have over 15 years’ marketing experience within FMCG, Tourism and Financial Services.

3-Minutes Q&A with Gary Zalaveta

Corinium

Corinium’s data analytics events are designed to provide deep value to senior leaders and decision makers who are responsible for driving the strategic growth of data analytics within their organisations. Cheryl Yong , Senior Conference Producer conducted a brief interview with.

Assessing and Fostering a Culture of Innovation

Speaker: Magnus Penker, CEO & Founder, Innovation360 Group

Welcome to an interactive empowering session on how to sharpen your future through innovation management, which can help guide your company’s goals. During this webinar, Magnus Penker, international thought leader and author, will dive into how to assess and foster culture and capabilities for innovation.

Understanding the Value of Good Customer Experience (Gateway Bank)

Corinium

It’s now clear that all parts of your business need to be CX focussed – not just the front office. Gateway Bank is an example of a company so obsessed with customer centricity that they recently promoted their CCO, Lexi Airey, to the top job – CEO.

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Understanding the Value of Good Customer Experience (Landing Page)

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Tell us a bit about your background and how you ended up in your current role. CCO Melbourne CCO New Zealand CCO CCO Sydney 2019

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Ethics of AI

Corinium

We’re just at the starting line of AI and already CDAOs are grappling with ethical dilemmas that create risk at all organisational levels. Poor AI governance can lead to significant reputational, market and financial risk.

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The Satisfied Customer - 3 technology trends to get you there

Corinium

The Zendesk Customer Experience Trends Report 2019 found that customer expectations are 46 percent higher than. last year, and 59 percent of agents report that customers’ expectations have risen in the last year.4 Whatever way you look at it, customers want more. But companies are not delivering.

Measure the Immeasurable: Beyond Vanity Metrics

Speaker: Sari Harrison, Product Management Instructor, Product School

As a product manager, it's your job to realize your product’s vision by executing your chosen strategy. It’s also your job to deliver value to the business. Ultimately, these two outcomes are aligned so the temptation is to focus primarily on business metrics. Doing this can cause you to lose focus on the real value you are trying to achieve, in favor of moving the vanity metrics such as launches and time spent. Join Sari Harrison, Product Management Instructor at Product School, as she explains how to use immeasurable success criteria along with your more standard KPIs to deliver products that don't just get used a lot, but deliver real value.

Future-Proofing The Modern Business Through Legacy-Smashing Enterprise Architecture

Corinium

Digital transformation has imposed a closer alignment between the roles of the CIO and innovative Enterprise Architecture teams. Forward thinking Enterprise Architects (EA) have become the vanguards for the successful execution of business transformation strategies and objectives.

Industry 4.0: 3 Stages of Adoption

Corinium

What are the driving forces behind Industry 4.0? We asked our masterclass Leader, Henrik von Scheel to explain further: Industry 4.0

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How Will Timeless Moments Assist Organisations In Gaining Their Competitive Advantage.

Corinium

Customer experience is the only way that organisations are able to gain competitive advantage and hold on to their customers. It is the experience that customers have that will keep them coming back. customer360

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The Rise of Data Analytics in East Africa

Corinium

Over the last eight years the East Africa region has undergone rapid transformation from new Fintech offerings, mobile money, digitalization and growth of digital financial services. CDAO Africa CDAO Africa Insights

Leverage Your Organization for Best Product Decisions

Speaker: Rene Kolga, Senior Director of Product and Marketing, Nyotron

You can learn a lot by studying your product data, but the real magic happens when product managers blend different types of data from different sources. If you want to blend data and intuition to make bold decisions that move your product forward, you'll need to open yourself up to new data sources - but where do you get this new information? Rene Kolga, Senior Director of Product and Marketing at Nyotron, knows the answer: from other teams in your organization! Join us as Rene goes through the different teams you'll find in a B2B organization, how to build a strong relationship with those teams, and what kinds of insights you can get that will benefit your product.