Business Intelligence vs. CRM: Which one is best for you?


There is an ongoing debate on whether Business Intelligence (BI) or Customer Relationship Management (CRM) is more effective in helping a business succeed.

Exception reporting is one of the reasons Savona selected Phocas BI


Savona, an independent British food distributor, wanted a BI tool that reviews sales information includes human resources data and brings together online and offline orders into one version of the truth.

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Data culture at Phocas is fun, fulfilling and forever


When our CEO explains to his young kids what his day looks like tomorrow — presenting at an APAC culture and leadership conference about enhancing the Phocas culture during rapid growth — they think it sounds boring.

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Behler-Young connects Amazon Alexa and Phocas BI with great results


Can you have a conversation with your business intelligence solution while driving? Behler-Young sales people do.

Facebook Causes Continue to Show Little Promise as Fundraising Tools

Improve financial decision making with technology


Financial decision making is a vital management skill because it drives performance and allows a business to take calculated risks and grow. Financial decisions revolve around two key considerations: how and when to borrow money and how and when to spend it.

Eastern Industrial Supplies relies on data across its business


Eastern Industrial Supplies opened its doors in 1980 in Greenville, South Carolina and has grown to have branches in six different states across America. Eastern specializes in the quality distribution of pipe, valves, fittings and commercial plumbing products.

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What is the connection between business intelligence and ERP?


Since its conception in 1997, Business Intelligence (BI) has been compared to a number of analytical tools, from spreadsheets, to Customer Relationship Management (CRM) tools to Enterprise Resource Planning (ERP) software.

Businesses are investing in technology to move forward: Epicor Growth Index


Phocas partner, Epicor enterprise software compiles the 'Epicor Global Growth Index' annually. The index is used to assess the state of growth in the manufacturing, distribution, retail and e-commerce industries along with what trends impact the bottom line.

Phocas presents culture and transformation story at leadership conference


If you ask Phocas people why the company is successful, most will say it's because of the culture. The Phocas culture has always been influential because it was fostered and prioritized from the inception of the company.

Chairman’s update - FY2020


Phocas continues to grow profitably, invest in the future and work closely with customers. Company Updates


Intelligent Process Automation: Boosting Bots with AI and Machine Learning

Across all sectors, companies are learning that they can transform their businesses by embracing Intelligent Process Automation, or IPA. With the pairing of AI and RPA, IPA adds a new layer of intelligent decision-making processes to automated RPA tasks. By automating repetitive work, and adding the ability to automate intelligent decision making, intelligent automation frees up your most valuable resources – your employees – to spend more time on higher value and more strategic work. But in order to reap the rewards of Intelligent Process Automation, organizations must first educate themselves and prepare for the adoption of IPA. In our ebook, Intelligent Process Automation: Boosting Bots with AI and Machine Learning.

What Does Omni Channel Mean For Operations?


True Omni Channel means that the customer has the same experience regardless of where they purchase. It also means that the customer can buy anywhere and have it shipped or picked up anywhere – click and collect, buy in store and send, buy in one store and pick up in another. Speed matters.

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data refinement: when data is less like gold and more like manure


The world is experiencing a data boom. We create as much as 2.5 quintillion bytes of data every day, and counting. Data generated by your customers, ERP systems and partners has the power to give your company an enormous competitive advantage.

Have you tried these 4 strategies to improve electrical supply sales?


The electrical supply market is constantly evolving. IBISworld reports that US electrical equipment wholesaling sales are expected to decline by 4.3% this year and may face further disruption due to a drop in demand from the construction industries.

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Supply chain optimization can be achieved with data


Supply chain optimization means lowering costs and improving the performance of the production cycle with software and know-how.

Wessex packaging ticks all the boxes with purchasing data analytics


Purchasing data analytics provides Wessex packaging with g reater visibility into sales, purchasing and inventory data to inform pricing and warehouse decisions.

Product Analytics Playbook: Mastering Retention

Why do your users churn? In this guide you'll learn common product pitfalls and how to fix them.

How can data analytics enhance financial decision-making?


Data analytics can be applied to financial analysis in a wide variety of ways such as developing company goals and objectives, creating financial policy, evaluating economic trends, and more. Business Intelligence Basics Job Role - Finance Job Role - Executive

5 common business intelligence problems


When businesses aren't getting value from a business intelligence (BI) solution, it may seem like the software is causing more trouble than it is worth.

Data management: 6 dos and don’ts of managing your business with data


Business intelligence (BI) systems provide a single source of truth for data management across all of your operations’ data. BI aggregates the data in a way that makes it easier for you and your team to access and analyze information for more strategic decision-making.

How effective sales pipeline management generates revenue growth


The sales pipeline plays an essential role in any successful company – from the construction industry to turf and garden suppliers. According to a recent Vantage Point study, 72% of sales managers have regular meetings with employees about the pipeline.

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Building Like Amazon

Speaker: Leo Zhadanovsky, Principal Solutions Architect, Amazon Web Services

Amazon's journey to its current modern architecture and processes provides insights for all software development leaders. To get there, Amazon focused on decomposing for agility, making critical cultural and operational changes, and creating tools for software delivery. The result was enabling developers to rapidly release and iterate software while maintaining industry-leading standards on security, reliability, and performance. Whether you're developing for a small startup or a large corporation, learning the tools for CI/CD will make your good DevOps team great. We are excited to be joined by Leo Zhadanovsky, a Principal Solutions Architect at Amazon Web Services.

The benefits of self-service BI


IT departments long to be freed from the tedious task of continuous report generation. Moreover, many employees embrace the idea of self-sufficiency when addressing their information needs. However, everyday users may hesitate to embrace self-service BI due to their lack of technical experience.

5 trends in the building and industrial materials industry


The construction, engineering and building & industrial materials industries have a vital role to play in the global post-pandemic recovery of the economy. The group represents 13 percent of global GDP. In today’s blog, we will explore five trends to help companies prepare for a different future. Industry - Building & Industrial Supplies ERP - Accumatica


User adoption: That's the real point of BI


The outlook for a successful business intelligence (BI) project is not good. At least that’s what Gartner says: BI projects have a 60% failure rate.

Are you measuring lost sales opportunities?


Businesses spend, on average, five times more money to acquire new customers, than they do to retain the ones they have. Therefore, it is critical that managers make certain they are meeting their customers’ needs.

6 Steps to Improving Your Application’s Analytics Experience

No one designs bad dashboards and reports on purpose. So why do so many applications have terrible analytics experiences? Download this ebook for secrets to creating dashboards and reports your users will love.

Take advantage of what your ERP data has to offer


Enterprise resource planning (ERP) systems don’t just help your business manage financials, inventory, customers and other key factors — it’s also a wellspring of data.

Inventory days formula and why it's useful


Inventory days formula is equivalent to the average number of days each item or SKU (stock keeping unit) is in the warehouse. Inventory days is an important inventory metric that measures how long a product is in storage before being sold.

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How to monitor business performance with financial analytics


The finance department monitors and analyzes business performance in detail. Yet sometimes it can take awhile to communicate and address issues occurring in different parts of the business that are creating bottlenecks or affecting costs.

What does ERP stand for and how it compares with BI?


Every department within an organization typically has its own computer system, optimized to suit the way that department operates.

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Rethinking Information Governance In The Age of Unstructured Enterprise Data

Onna is breaking down how the concept of information governance has evolved and ways today’s businesses can develop a holistic framework to keep up with a rapidly accelerating datasphere.

Describe features of analytics software for sales teams


Sales manager tell us they need to see the facts, fast. Put simply, good analytics software needs to provide reports that benefit these teams, saves them time and answers their questions whenever and wherever they are.

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How business intelligence is used?


As companies continue to use their systems and technology to achieve a competitive advantage and adapt to change, Business Intelligence (BI) is a digital transformation tool people are curious about.

Financial Reporting - it's time to automate and modernize


With today’s critical need for accuracy, completeness and speed in financial reporting, the finance team can’t afford to spend weeks collating data to generate reports.

How to increase profitability in the automotive industry


It is no secret that the automotive aftermarket is cut throat and consolidating rapidly. Customers now bargain from cost and up, rather from advertised price and down, making it more important than ever to manage pricing strategically.

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

What is a bullet chart and how is it useful?


The bullet chart is useful to visually track performance against a target, displaying results in a single column. The chart can display one or many columns that can be color-coded, and it looks like a thermometer.

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5 ways to effectively manage employee performance (through BI)


Managing the performance of employees plays an important role in meeting company goals, keeping employees motivated and being able to take appropriate action to help employees when they are struggling.

How to measure stock on hand, over stock, under stock and dead stock quickly and simply


Many businesses are adjusting demand forecasting due to the effects of the pandemic. Some products have increased in demand while others less so.

Zumasys partners with Phocas to bring enterprise business intelligence to Pick MultiValue market


Zumasys has signed an exclusive distribution partnership with Phocas software to bring a turnkey business intelligence solution to the Pick MultiValue market.

How Banks Are Winning with AI and Automated Machine Learning

Banks have always relied on predictions to make their decisions. Estimating the risks or rewards of making a particular loan, for example, has traditionally fallen under the purview of bankers with deep knowledge of the industry and extensive expertise. But times are changing. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. By leveraging the power of automated machine learning, banks have the potential to make data-driven decisions for products, services, and operations. Read the white paper, How Banks Are Winning with AI and Automated Machine Learning, to find out more about how banks are tackling their biggest data science challenges.