PODCAST: AI for Digital Enterprise – Why Contextual Customer Data is Indispensable to Driving Superior Experiences
bridgei2i
AUGUST 5, 2021
What you want is a holistic data set, holistic information that is consistent in itself, that you can slice and dice, technically slice and dice, use in a way that is helpful, right in the moment. Now, whether there is this funny notion of calling it 360 or not, so I have my own opinion about that, as you know.
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