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Enterprise Architecture: Secrets to Success

erwin

Compliance and Legislation : How do we manage uncertainty around legislative change (e.g., operating strategy, global business services and shared services)? Cost Reduction : What can we do to reduce costs while not impacting the business (e.g., big data, analytics and insights)? big data, analytics and insights)?

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15 ways to grow as an IT leader in 2024

CIO Business Intelligence

Advance your financial acumen Executives don’t have a good read on the economic conditions ahead, with international conflicts, polarizing politics, and a contentious presidential election adding more unpredictability to ongoing economic uncertainties. I’m trying to get in the weeds of business operations,” he says.

IT 131
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Only engaged service teams can deliver next-level customer loyalty in an era of uncertainty

CIO Business Intelligence

Aside from the workflow inefficiencies that come with a distributed service center, there’s an element of human emotion that needs to be addressed. Service agents are more than just employees. Business Services, Employee Experience

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Ukraine crisis puts global IT outsourcing on edge

CIO Business Intelligence

billion of IT services annually, approximately 4% of GDP, according to trade group IT Ukraine Association. million IT and business services professionals working in nearshore Europe, according to IT services and BPO research firm Everest Group. Ukraine, together with neighboring nations, employs around half of the 1.5

IT 52
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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 3: COVID19 and Changing business landscape in Europe

bridgei2i

The sectors least directly affected are, of course, agriculture, construction, business services. While customer confidence also takes time to recover from rising unemployment, the economic uncertainty, and anxiousness. But these are reliant on the workforce, and they are neither healthy nor available right now.

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Ukraine IT’s unparalleled resilience

CIO Business Intelligence

While smaller firms or startups may have had only one delivery center, most application development firms, which make up 80% of Ukraine’s computer services export market, have numerous delivery locations. “Our For us, the uncertainty of not knowing if the staff were safe was the most difficult part. says Koalitionen CEO Amir Mofidi.