article thumbnail

Misled by metrics: 7 KPI mistakes IT leaders make

CIO Business Intelligence

Too often, technology companies pay consulting or analyst firms to create metrics based on the best characteristics of their offerings,” says Judith Hurwitz, CEO of Hurwitz Strategies, an emerging technology consulting firm. Today, many CIOs feel the same way about metrics. Metrics are only as good as their source. ROI and Metrics

Metrics 133
article thumbnail

How To Improve Your Facility Management With Healthcare Reports

datapine

By setting clear-cut KPI benchmarks and monitoring trends, you will be able to see where you might need to redistribute or restructure departments and optimize your complete HR analytics strategy. Hospital KPI dashboard. Main hospital dashboard KPIs. Main patient satisfaction KPIs. click to enlarge**.

Reporting 198
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

3 forces shaping the evolution of ERP

CIO Business Intelligence

The challenges of the past two years “are tipping the scales toward speedier adoption of next-generation ERP systems,” noted a team of analysts led by Neveen Awad in a report published by Boston Consulting Group. “It The HR component of ERP systems will need to account for rapid onboarding, unpredictable hours, and frequent turnover.

article thumbnail

Process Excellence: A transformational lever to extreme automation

IBM Big Data Hub

A Process Mining exercise drawing data from enterprise SAP has helped measure KPI performance and define the transformation roadmap. This includes the IBM Process Mining tool, part of the IBM Cloud Pak for Business Automation platform, which is now powered by Process Application solutions from the IBM Consulting Process Excellence offering.

KPI 68
article thumbnail

30 Best Manufacturing KPIs and Metric Examples for 2021 Reporting

Jet Global

What is an Operations KPI? An Operations Key Performance Indicator (KPI) or metric is a discrete measurement that a company uses to monitor and evaluate the efficiency of its day-to-day operations. These operations KPIs help management identify which operational strategies are effective, and those that inhibit the company.

Metrics 131
article thumbnail

Five Strategies for Slaying the Data Puking Dragon.

Occam's Razor

Focus only on KPIs, eliminate metrics. KPI : A key performance indicator (KPI) is a metric most closely tied to overall business success. Profit is obviously a KPI, as is Likelihood to Recommend. After you go through the assassin’s garb process above, if it turns out that you have 28 KPIs… You need help.

Strategy 263
article thumbnail

5 key metrics for IT success

CIO Business Intelligence

A combination of speed, quality, and value When merged, speed, quality, and value metrics are essential for any organization undergoing transformation and looking to move away from traditional project management approaches, says Sheldon Monteiro, chief product officer at digital consulting firm Publicis Sapient. Here’s how to fix that.

Metrics 139