Wed.May 20, 2020

Zendesk - The Impact of COVID-19 on CX


With the coronavirus outbreak, customer experience teams across the globe have had to rapidly adapt amid ticket spikes, customer cancellations, market volatility, and increased uncertainty. Each week brought new challenges , and business simply wasn't business as usual.

Why NLP Is a Promising Technology for Business


In today’s fiercely competitive world, businesses must dig deeper and develop a greater understanding of customer preferences and market trends by applying innovative options like artificial intelligence and machine learning.

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5 Handy Excel Tricks for Conditional Formatting Every Analyst Should Know

Analytics Vidhya

Overview Conditional formatting is a useful and powerful feature in Microsoft Excel that you should master We’ll discuss 5 handy conditional formatting tricks here. The post 5 Handy Excel Tricks for Conditional Formatting Every Analyst Should Know appeared first on Analytics Vidhya.

Apply Modern CRM Dashboards & Reports Into Your Business – Examples & Templates


Niche or industry aside, it’s likely that your customers are the beating heart of your entire operation. To ensure that your customer-facing communications and efforts are constantly improving and evolving, investing in customer relationship management (CRM) is vital.

ABCs of Data Normalization for B2B Marketers

Data normalization. It’s not a far stretch to suggest that the topic isn’t exactly what gets marketers excited in their day-to-day workflow. However, if lead generation, reporting, and measuring ROI is important to your marketing team, then data normalization matters - a lot. In this eBook, we’ll break down the ins and outs of data normalization and review why it’s so critical for your marketing strategies and goals!

Chinese Blockchain Developments Will Fundamentally Alter the World Economy


A few years ago, few pundits would have predicted that China would emerge as a major player in the blockchain market. The world’s largest country is defying expectations, as well as its own traditional outlook on blockchain.

Data Science Blogs-R-Us

Rocket-Powered Data Science

I have written articles in many places. I will be collecting links to those sources here. The list is not complete and will be constantly evolving. There are some older blogs that I will be including in the list below as I remember them and find them. Also included are some interviews in which I provided detailed answers to a variety of questions. In 2019, I was listed as the #1 Top Data Science Blogger to Follow on Twitter.

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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 5: COVID-19 and Changing Business Landscape in Australia


PODCAST: COVID 19 | Redefining Digital Enterprises. Episode 5: COVID-19 and Changing Business Landscape in Australia. Listening time: 11 minutes. COVID-19 and Changing Business Landscape in Australia.

Will COVID-19 Surveillance Cause Citizens to Double Down on Online Privacy?


Last month, Dr Mark Van Rijmenam wrote a very thoughtful article on Datafloq about digital privacy concerns during the coronavirus pandemic. Dr Rijmenam pointed out that many countries have started introducing legislation to track citizens to limit the spread of the virus.

Why Support and Professional Services Collaboration is the key to success for Government Projects


While cloud providers and data analytics firms are proliferating across markets and landscapes, what distinguishes one from another? How can you know which one holds the keys to your agency’s digital transformation? .

Remote Data Science: How to Make it Work


Remote work is the ultimate litmus test of the data organization’s robustness.

How to Solve 4 Common Challenges of Legacy Information Management

Speaker: Chris McLaughlin, Chief Marketing Officer and Chief Product Officer, Nuxeo

After 20 years of Enterprise Content Management (ECM), businesses still face many of the same challenges with finding and managing information. Join Chris McLaughlin, CMO and CPO of Nuxeo, as he examines four common business challenges that these legacy ECM systems pose and how they can be addressed with a more modern approach.

Implementing distributed model training for deep learning with Cloudera Machine Learning


Many enterprise data science teams are using Cloudera’s machine learning platform for model exploration and training, including the creation of deep learning models using Tensorflow, PyTorch, and more.

Data Governance as an Emergency Service


Data governance (DG) as a an “emergency service” may be one critical lesson learned coming out of the COVID-19 crisis. During times of crises, many of the less critical programs of work may be put on hold however ground-breaking they are.

Empower Your Finance Team to Handle Change in Uncertain Times

Jet Global

The world is undergoing rapid change. Now more than ever, Finance teams need to stay agile and adapt to rapidly changing business conditions. At the same time, they need to remain robust and fully in control of their figures.

3 Expert Tips to Improve Enterprise Budgeting


For enterprise-level budgeting, companies often rely on solutions they’ve pieced together over time, or on the traditional tool of finance, Excel spreadsheets.

The 2019 Technographic Data Report for B2B Sales Organizations

In this report, ZoomInfo substantiates the assertion that technographic data is a vital resource for sales teams. In fact, the majority of respondents agree—with 72.3% reporting that technographic data is either somewhat important or very important to their organization. The reason for this is simple—sales teams value technographic data because it makes essential selling activities easier and more efficient.

CFO Guide to the CARES Act

Jet Global

In late March, Congress passed the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), and President Trump signed it into law. It provides for approximately $2 trillion in economic aid in the form of loans, grants, and tax changes.

10 Secrets to Remote Work UX Designers Might be Missing


Remote work—we’re all doing it right now because of the current global crisis.For UX designers, many of whom have been used to the workplace, this is an unexpected and challenging change.We look at 10 secrets that UX designers may not know about working remotely which will help make adjusting to this new way of functioning easier.1.

Getting started with Spark and batch processing frameworks


Getting started with Spark & batch processing frameworks What you need to know before diving into big data processing with Apache Spark and other frameworks. When I was an Insight Data Engineering Fellow in 2016, I knew very little about Apache Spark prior to starting the program.

Multistate Healthcare System’s Hardware Refresh Boosts Efficiencies and Lowers Costs

Sirius Computer Solutions

A healthcare system comprising scores of hospitals and hundreds of care facilities needed a hardware refresh for its electronic health record (EHR) system to meet the capacity and availability needs of growing clinical systems and applications.

The Time-Saving Power of Intent Data for Sales

By using the power of intent data, capturing buyer interest has become more feasible for sales. Not only that, but using it will save immense time during your workflow; a win-win on all fronts.

Create a cluster of instances on AWS


Distributed computing frameworks often require the creation of a set of machines that work with one another to perform some sort of large-scale data processing. This cluster of computing resources can be provided through a variety of services.

IBM Brings Affordable Planning AI to the SMB

IBM Big Data Hub


Simply Install: Apache Hadoop


Hadoop is one of the most mature and well-known open-source big data frameworks on the market.

IBM Planning Analytics powered by TM1 launches IBM Planning Analytics On Demand, a new low-cost, self-service offering

IBM Big Data Hub

IBM has now made it easier than ever to leave behind manual spreadsheet-based processes and move to a cloud-based performance management solution at a cost that is affordable for anyone and everyone. Whether you work in a large company, a small to medium sized business, or you’re just one user that needs to create your own plans, budgets, and forecasts quickly, with IBM Planning Analytics On Demand , you can easily start your journey to digital transformation

How ZoomInfo Enhances Your Database Management Strategy

Forward-thinking marketing organizations have continuously invested in a database strategy for enabling marketing processes. Download this ebook to learn how to maintain a strategy that includes refreshed information, database cleanses, and an accurate analysis at the same time.