The Language Of Requirements Documents - When To Use Shall, Will & Should.
BA Learnings
OCTOBER 19, 2019
A well-written business requirements document (BRD) forms the basis of successful project documents and can be used to verify that all stakeholders are on the same page. Three words that are often misunderstood and therefore misused in requirement documents are shall , should and will. But first… Why Do We Need A Business Requirements Document (Brd)?
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