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IBM to buy Apptio for $4.6B to help companies optimize IT spend

CIO Business Intelligence

billion to help enterprises optimize their IT expenditure, particularly cloud costs, as they try to navigate uncertain macroeconomic conditions. Apptio, which has over 1,500 enterprise customers, also integrates with technology from AWS, Microsoft Azure, Salesforce, Google Cloud, Oracle, Salesforce and SAP.

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How to Create an Agile Software Factory in the Enterprise

CDW Research Hub

Enterprise solution delivery: Cooperation and alignment of processes. Lean portfolio management: Applying Lean-Agile thinking to the way projects are planned, funded and executed. It takes time, effort and training to get the entire organization on the same page, and to focus leaders and management on working on the system, not in it.

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D-Wave puts a third quantum computer in the cloud

CIO Business Intelligence

While viable general-purpose quantum computing is still a way off, D-Wave Systems has just deployed its third cloud-based quantum annealing system and has updated its coding tools to tackle new categories of enterprise optimization problems.

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Google’s Contact Center AI Platform aims to optimize customer service

CIO Business Intelligence

In a bid to help enterprises optimize customer service, Google Cloud is extending its Contact Center AI (CCAI) service with the ability to integrate with CRM (customer relationship management) applications in order to provide real-time insights and data analytics. Modernizing the contact center with CCaS.

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2 Ways Technology Can Help Employees Transition Back to the Office

CDW Research Hub

Continuously connected , securing high-quality connections across remote locations, securely promoting virtual, cloud and SaaS apps across the enterprise, optimizing bandwidth, and providing an exceptional app experience. Create a blended approach. Ensuring employees get a consistent experience across iOS, Android and Windows.

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Celonis beefs up its Power BI process mining capabilities

CIO Business Intelligence

For the past decade, process mining specialist Celonis has been helping enterprises optimize processes around their ERP systems — and more recently has branched out to help them optimize their use of workflow automation platforms, too. That Microsoft user community is key for Celonis co-founder and co-CEO Bastian Nominacher.

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The biggest enterprise technology M&A deals of the year

CIO Business Intelligence

Even though Nvidia’s $40 billion bid to shake up enterprise computing by acquiring chip designer ARM has fallen apart, the merger and acquisition (M&A) boom of 2021 looks set to continue in 2022, perhaps matching the peaks of 2015, according to a report from risk management advisor Willis Towers Watson. Atlassian buys Percept.ai.