Core Principles for Decision Management Success in Insurance Claims Handling
Decision Management Solutions
FEBRUARY 25, 2019
To keep processing costs low, many insurance carriers have a goal to increase the percentage of their claims that can be processed and decisioned with no human decision-making involved. Perhaps surprisingly, there remains a fair amount of human intervention involved in processing insurance claims. Start with automating and improving a single decision (such as insurance claims handling or next best offer) to demonstrate the power of Decision Management.