article thumbnail

Fact-based Decision-making

Peter James Thomas

This is why performance management is a very complex discipline, not just the implementation of dashboard or scorecard technology. See in particular my trilogy: Using historical data to justify BI investments – Part I (2011). Using historical data to justify BI investments – Part II (2011). How to Measure the Unmeasurable.

Metrics 49
article thumbnail

Google Analytics Custom Reports: Paid Search Campaigns Analysis

Occam's Razor

You get immense focus in the scorecard (summary) using just the Acquisition (Visits, Unique Visitors), Behavior (Bounce Rate, Pageviews – proxy for content consumption) and Outcome (Transactions, Average Value, Revenue) metrics and Key Performance Indicators. This company could use some improvement but overall not bad.

Reporting 127