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What is digital transformation? A necessary disruption

CIO Business Intelligence

Why digital transformation matters The arrival of the commercial internet in the late 20th century followed by high-speed bandwidth and mobile technologies in the first decade of the 21st century drove earlier waves of digitalization, as people started to shift from in-person, analog interactions to online transactions.

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The skills and traits of elite CTOs

CIO Business Intelligence

In 2023, it would be highly improbable for a CTO not to be asked by their CEO, ‘What are we going to do about generative AI? And because providing inferior customer service can lead to lost business, it’s imperative that technology investments be aimed at improving interactions with clients. “By

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How IT leaders are driving new revenue

CIO Business Intelligence

For example, Subway IT has helped drive digital sales up 500% from 2019 to 2023, thanks to its work on Subway’s own digital channels as well as with third-party food delivery services, Herlihy says. Co-creating with their business unit colleagues. Much of that work started in response to the pandemic.

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My top learning moments at Splunk.conf23

Rocket-Powered Data Science

For a detailed report on the current state of observability this year, you can access and download “ The State of Observability 2023 ” report from Splunk. Such prescriptive capabilities can be more proactive, automated, and optimized, making digital resilience an objective fact for businesses, not just a business objective.