9 CRM trends for 2024
CIO Business Intelligence
JANUARY 12, 2024
From market shifts to IT strategies, here are the hot CRM trends for 2024. With AI, CRM systems can analyze vast amounts of data to deliver predictive analytics on business outcomes. Industry CRMs heed the call The increased verticalization of CRM is a key trend for 2024, says Forrester’s Leggett.
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