NLP Isn’t Enough. Leading Financial Services Companies Are Now Moving to Conversational AI.
CIO Business Intelligence
JUNE 13, 2022
And the chatbot would be able to understand what you were asking, run analytics on your purchases, and give you a total. Juniper Research forecasts that in 2023 the global operational cost savings from chatbots in banking will reach $7.3 And that not only benefits customers, but it can also increase morale among the employees.
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