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The future of application delivery starts with modernization

IBM Big Data Hub

The reality is that application landscapes are complex, and they challenge enterprises to maintain and modernize existing infrastructure, while delivering new cloud-native features. How can you pivot efficiently in response to the changing market conditions? How can you realise value from your innovation sooner?

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What LinkedIn learned leveraging LLMs for its billion users

CIO Business Intelligence

So the social media giant launched a generative AI journey and is now reporting the results of its experience leveraging Microsoft’s Azure OpenAI Service. Clicking ‘Assess my fit for this job’ and getting ‘You are a terrible fit’ isn’t very useful,” Bottaro said. “We We wanted [responses] to be factual but also empathetic.

IT 138
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5 key metrics for IT success

CIO Business Intelligence

To name a few — products and services that are delivered on time and on budget, and overall IT ROI.” Rate of change “The most important metric for IT success is rate of change,” says Nicolas Avila, CTO for North America at IT and software development company Globant. Metrics provide a means to monitor progress.” Here they are.

Metrics 139
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4 tips for championing contact center innovation from an award-winning customer experience leader

CIO Business Intelligence

Innovation is essential, especially in the contact center as the tip of the spear in customer experience, but how do you activate your modernization plan? At Aflac, these experiences can also be emotional and/or complex, depending on the customer’s situation. Tip #2: Prioritize the holistic human experience.

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Learn About Cloudera’s Partner Network

Cloudera

Businesses around the world rely on an extensive network of partnerships to deliver quality customer experiences—and it’s no different here at Cloudera. With nearly 20 years of marketing experience, Lan Chu is no stranger to collaborating across teams to build strong, robust marketing programs.

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3 key digital transformation priorities for 2024

CIO Business Intelligence

Moreover, the CEOs and boards that CIOs report to don’t want to be left behind by generative AI, and many employees want to experiment with the latest generative AI capabilities in their workflows. The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year.

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How to become an AI+ enterprise

IBM Big Data Hub

Generative AI (gen AI) introduces transformative innovation to all aspects of a business; from the front to the back office, through ongoing technology modernization, and into new product and service development. After experimenting with various options, the enterprise selects high-value use cases that show faster ROI.