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When the Voice of the Customer Actually Talks

Rocket-Powered Data Science

In recent years, even government agencies have increased their attention on Citizen Experience (CX) and Voice of the Citizen (VoC), to inform and guide their citizen services. CX has become increasingly data-informed and data-driven, with VoC data being one of the key data sources.

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Cybersecurity On Call: Information War with Bill Gertz

Cloudera

Bill has joined us to discuss his most recent book on how nation-states are using the digital front to begin information wars. He is here today to discuss his latest book, “ iWar: War and Peace in the Information Age ”. The post Cybersecurity On Call: Information War with Bill Gertz appeared first on Cloudera Blog.

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2 Innovations That Can Tip the Balance in Cybersecurity

CIO Business Intelligence

Software-based advanced analytics — including big data, machine learning, behavior analytics, deep learning and, eventually, artificial intelligence. But improved use of automation — combined with software-based advanced analytics — can help level the playing field. Data and Information Security, IT Leadership.

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How to use data detection and response (DDR) to gain early warning into data leakage from insider threats

Laminar Security

DDR is a data security solution that leverages artificial intelligence, machine learning, and behavioral analytics to monitor, detect, and respond to data activity across endpoints, networks, cloud, and applications. DDR covers all data sources, destinations, users, and behaviors.

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How to handle a ransomware attack 

IBM Big Data Hub

The good news is that in the event of a ransomware attack, there are basic steps any organization can follow to help contain the attack, protect sensitive information, and ensure business continuity by minimizing downtime. The two most common types of ransomware are screen lockers and encryptors.

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Four Reasons Why Retail Analytics Solutions Are Important

bridgei2i

Retail analytics enables the stakeholders to efficiently use data for creating a consistent customer experience across all channels. Since the retail market is highly volatile, retail analytics equips marketers with the necessary information to maintain a grip in the competitive landscape. Customer Behavior Analytics.

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Types of cyberthreats

IBM Big Data Hub

Threat actors use malware attacks to gain unauthorized access and render infected systems inoperable, destroying data, stealing sensitive information, and even wiping files critical to the operating system. Almost every modern cyberattack involves some type of malware. Phishing is the best-known and most pervasive form of social engineering.

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