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Generative AI use cases for the enterprise

IBM Big Data Hub

The compact design and touch-based interactivity seemed like a leap into the future. Generative AI ( artificial intelligence ) promises a similar leap in productivity and the emergence of new modes of working and creating. Remember how cool it felt when you first held a smartphone in your hand? Automate tedious, repetitive tasks.

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Bringing the Human-Centered Touch to AI in Human Resources

Dataiku

AI will bring major benefits to HR, significantly broadening the reach of recruiters and allowing businesses to more effectively scour the Earth for high-quality job candidates. It offers the chance to correct for human errors that are embedded in a company’s hiring processes but that often go unchallenged and unnoticed.

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4 Steps to Streamline Your Contact Centre Spend

CIO Business Intelligence

The contact center market is growing at a rapid pace. As the key business hub for sales and service, contact centers have long served an important role for customer experience (CX). Today’s contact center agents handle 7.2 Let’s look at four key decisions that can fuel effective cost management in contact centers.

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Problems Solved with AI And Machine Learning in Customer Service

Smart Data Collective

The market size for AI in marketing is expected to grow ove r 31% a year through 2028. Unfortunately, there are a number of AI-driven marketing mistakes companies continue to make. Unfortunately, there are a number of AI-driven marketing mistakes companies continue to make. AI technology can help address these issues.

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Generative AI in the Enterprise

O'Reilly on Data

Generative AI has been the biggest technology story of 2023. And everyone has opinions about how these language models and art generation programs are going to change the nature of work, usher in the singularity, or perhaps even doom the human race. Many AI adopters are still in the early stages. What’s the reality?

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CIO 100 Award winners prove the transformative value of IT

CIO Business Intelligence

We’re past the point of inflection: Information technology no longer merely supports or even drives an organization’s strategy; it has the power to transform and expand organizational missions and open up new strategic possibilities. Following is a sampling of several award-winning projects that showcase the transformative power of IT.

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Foundational models at the edge

IBM Big Data Hub

Foundational models (FMs) are marking the beginning of a new era in machine learning (ML) and artificial intelligence (AI) , which is leading to faster development of AI that can be adapted to a wide range of downstream tasks and fine-tuned for an array of applications.