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5 key metrics for IT success

CIO Business Intelligence

IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. Here they are.

Metrics 134
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Top 18 Social Media KPIs & Metrics You Should Use For A Complete SM Strategy

datapine

Here, we’ll examine 18 essential KPIs for social media, explore the dynamics and demonstrate the importance of social metrics in the modern business age with the help of a KPI software , and, finally, wrapping up with tips on how to set KPIs and make the most of your social platforms. Let’s get going. What Are Social Media KPIs?

Metrics 219
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Take Complete Charge Of Customer Satisfaction Metrics – Customer Effort Score, NPS & Customer Satisfaction Score

datapine

Forrester Research defines the ‘customer experience’ as: “How customers perceive their interactions with your company.”. Read here how these metrics can drive your customers’ satisfaction up! Customer satisfaction metrics evaluate how the products or services supplied by a company meet or surpass a customer’s expectations.

Metrics 134
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Pitching a DataOps Project That Matters

DataKitchen

Your data consumers are focused on business objectives. They need to grow sales, pursue new business opportunities, or reduce costs. What would it mean for a company to lead its industry in savvy and business agility? Impactful DataOps projects are those that help colleagues and executives pursue their objectives.

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A Guide To The Top 14 Types Of Reports With Examples Of When To Use Them

datapine

With this issue in mind, several BI tools have been developed to assist businesses in the generation of interactive reports with just a few clicks, enhancing the way companies make critical decisions and service insights from their most valuable data. Try our 14-day free trial & start building interactive reports today!

Reporting 201
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A Guide To Performing Successful Content Reporting Using Modern Dashboards

datapine

Modern content performance reports in the shape of an interactive online dashboard present an intuitive and accessible way to assess your content’s success and its ROI in real-time and in one centralized location. This is no longer the case, thanks to the introduction of modern reporting tools such as interactive dashboards.

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Bringing an AI Product to Market

O'Reilly on Data

The first step in building an AI solution is identifying the problem you want to solve, which includes defining the metrics that will demonstrate whether you’ve succeeded. It sounds simplistic to state that AI product managers should develop and ship products that improve metrics the business cares about. Agreeing on metrics.

Marketing 361