CIO Business Intelligence
MAY 19, 2022
Yet the report also found that 74% of C-suite executives say that no one at their company truly owns the employee experience. Aside from the workflow inefficiencies that come with a distributed service center, there’s an element of human emotion that needs to be addressed. Service agents are more than just employees.
IBM Big Data Hub
MAY 13, 2024
How executives and employees view the era of AI An IBM Institute for Business Value report found that more than 60% of executives say that generative AI will disrupt how their organization designs customer and employee experiences. This is where AI upskilling and reskilling come into play.
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CIO Business Intelligence
JANUARY 15, 2024
Advance your financial acumen Executives don’t have a good read on the economic conditions ahead, with international conflicts, polarizing politics, and a contentious presidential election adding more unpredictability to ongoing economic uncertainties. I’m trying to get in the weeds of business operations,” he says.
CIO Business Intelligence
FEBRUARY 27, 2023
In the weeks following the invasion, IT services providers in Ukraine worked quickly to relocate thousands of workers or set them up for remote delivery where necessary. billion in computer services exports, an increase of 5.8% For us, the uncertainty of not knowing if the staff were safe was the most difficult part.
bridgei2i
MAY 4, 2020
So businesses here are focusing on plans for supply chains, for facilities, governance, reporting – so that they can react quickly once all of the economic activity resumes. The sectors least directly affected are, of course, agriculture, construction, business services.
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