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AWS adds machine learning capabilities to Amazon Connect

CIO Business Intelligence

In a bid to help enterprises offer better customer service and experience , Amazon Web Services (AWS) on Tuesday, at its annual re:Invent conference, said that it was adding new machine learning capabilities to its cloud-based contact center service, Amazon Connect.

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What is vegetation management? 

IBM Big Data Hub

Overgrown trees that came into contact with a power line. The 2003 blackout mentioned earlier wasn’t an isolated case; in some regions, vegetation causes up to half of the power outages, and in the US, this figure reaches as high as 92% , as reported by the Federal Energy Commission. What caused the blackout?

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Learn How Cloudera Drives Healthcare Data Insights at HIMSS 21

Cloudera

HIMSS21 is just a few days away, and we hope you will join us to talk about how we can all achieve better health outcomes by working together. Cloudera offers a comprehensive data platform enabling data sourced from the bedside and the edge, such as ICU and CCU, to be analyzed using advanced machine learning and AI. Meet with us.

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Networking tips for IT leaders: A guide to building connections

CIO Business Intelligence

The two cardinal rules of networking, according to CIOs and career coaches, are to schedule time to do it for at least an hour every month, and to approach it as something you do to help others in addition to yourself. Joe Topinka, a career coach with CIO Mentor in Charlotte, NC, says he was not originally a big fan of networking. “My

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6 best practices for better vendor management

CIO Business Intelligence

Part of building a collaborative partnership is staying in close contact. And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results.

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Sirius Security White Glove Trials Now Available on AWS

CDW Research Hub

Scoping session: Your White Glove Trial starts with a meeting with Sirius experts to understand your goals so that your trial experience is aligned to help you achieve them. Installation and provisioning: Sirius provisions your trial to coordinate with the outcomes identified during the initial White Gloves Trial meeting.

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#ClouderaLife Employee Spotlight: Sherry Zhou, Engineering Manager

Cloudera

As we celebrate International Women’s Day and Women’s History Month in the US, for this #ClouderaLife Employee Spotlight we sat down with Clouderan Sherry Zhou to talk about her career transition from biology to technology, her geographic transition from the US to the UK, and what she learned along the way.