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Interview with: Sankar Narayanan, Chief Practice Officer at Fractal Analytics

Corinium

I am the Chief Practice Officer for Insurance, Healthcare, and Hi-Tech verticals at Fractal. The Insurance practice is currently engaged with several top 10 P&C insurers in the US, across the Insurance value chain through AI, Engineering, Design & Behavioural Sciences programs.

Insurance 250
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What customer centric corporate culture really means and why it is so important

Cloudera

A company’s culture is its basic personality and the essence of how employees interact and work. A company who lives and embraces a true customer centric culture conducts business with customers in such a way that provides them a positive experience throughout each and every interaction they have with your brand.

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Data traction: Is your company a “data thriver” or just a “survivor”?

CIO Business Intelligence

Where possible, these interactions with data need to be insightful, automated and immediate or it merely remains a large jumble of noughts and ones. When customers are comparing order fulfillment metrics as a performance indicator, they’re using Amazon’s next day, free-of-charge delivery as the benchmark, not the industry median performance.

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Should Marketeers ditch the concept of Millennials as everyone wants to be treated this way, right?

Cloudera

It is very easy to think this may be true as future generations of consumers, such as Gen Z, desire many of the same customer interactions and experiences from brands as millennials. Desire a seamless brand interaction between multiple devices so omnichannel is critical for companies.

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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 9: The Impact of COVID-19 on Consumer Technology & Durables

bridgei2i

He brings deep experience supporting high tech e-commerce and retail clients in the areas of marketing, pre-sales analytics, and web analytics. Prior to that, he led digital and customer analytics engagements at Dell, HP, and GE. Hence, there is a rise of digitally engaging with customers.

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An In-Depth View of Data Science

Domino Data Lab

Today, data is generated constantly through multiple channels including transactional systems, sensors, cameras, and online interactions. These advances have had huge ramifications across industries ranging from finance and banking to healthcare and insurance.