CIO Business Intelligence

JULY 20, 2023

Since then, automation has filled the gap in improving customer experience and security. Since then, automation has filled the gap in improving customer experience and security. Banks continue investing in technologies that make the customer experience seamless, including mobile apps and peer-to-peer payments.

Technology 98

Technology Finance Advertising Digital Transformation 98

IBM Big Data Hub

JULY 12, 2023

We’re delighted about the recent unveiling of IBM and Adobe’s dynamic partnership to help brands accelerate their content supply chains using generative AI. The AI enhancements can help save time and unlock a world of limitless creative possibilities. So, what does this partnership mean in practical terms?

Consulting 59

Consulting Optimization Cost-Benefit Marketing 59

IBM Big Data Hub

NOVEMBER 9, 2023

As a member-based society of music professionals, the not-for-profit represents the voices of performers, songwriters, producers, sound engineers, and all music professionals. And with the help of IBM Consulting, the RA is rapidly transforming the member experience. It’s a major production. “This is the digital age.

Consulting 63

Consulting Digital Transformation Optimization Marketing 63

CIO Business Intelligence

NOVEMBER 16, 2022

As a household name in household goods, with annual sales of $22 billion, Whirlpool has 54 manufacturing and tech research centers worldwide, and bursts with a portfolio that includes several familiar brands including KitchenAid, Maytag, Amana, Yummly, among others. Data shows that people continue to use our products on a more continuous basis.

IT 133

IT Modeling Digital Transformation Data Governance 133

CIO Business Intelligence

JANUARY 16, 2024

In the rush to establish technical strategies for making good on the promise of generative AI, many CIOs find themselves running headlong into what may be their most challenging task yet: preparing their organization’s end-users — from knowledge workers and assembly line laborers to doctors, accountants, and lawyers — to co-exist with generative AI.

Cost-Benefit 130

Cost-Benefit Enterprise Unstructured Data Technology 130

CIO Business Intelligence

JULY 14, 2023

Whether it’s text, images, video or, more likely, a combination of multiple models and services, taking advantage of generative AI is a ‘when, not if’ question for organizations. Since the release of ChatGPT last November, interest in generative AI has skyrocketed. Every company will be doing that,” he adds. “In

Modeling 98

Modeling Machine Learning Cost-Benefit B2B 98

O'Reilly on Data

OCTOBER 22, 2020

We do so out of genuine curiosity as well as professional necessity: Q is an ML/AI consultant, Chris is a product manager in the AI space, and Shane is an attorney. We do so out of genuine curiosity as well as professional necessity: Q is an ML/AI consultant, Chris is a product manager in the AI space, and Shane is an attorney.

Consulting 296

Consulting Risk Cost-Benefit Modeling 296

Sisense

FEBRUARY 3, 2021

In Growing Up with AI , we help you keep up with all the ways this pioneering technology is changing the world. Clearly there’s a huge potential for data and AI to revolutionize a business, so why is there such a large gap in companies successfully adopting such initiatives? AI makes data analysis easier.

Analytics 59

Analytics Forecasting Metrics Data-driven 59

CIO Business Intelligence

JANUARY 12, 2024

Customer relationship management (CRM) has long been a mature, commoditized product category. But several key trends are shaking up the market for CRM systems, which encompass sales, marketing and customer service. But several key trends are shaking up the market for CRM systems, which encompass sales, marketing and customer service.

Sales 128

Sales Marketing Data-driven Interactive 128

Jen Stirrup

FEBRUARY 24, 2024

What is AI? Artificial Intelligence revolutionizes large and small businesses with automation, data analysis, and improved customer experiences, offering cost savings and a competitive edge. Chatbots provide automated customer service via conversational interfaces.

Cost-Benefit 70

Cost-Benefit Data-driven Testing Risk 70

IBM Big Data Hub

DECEMBER 1, 2023

This fear of the unknown can result in failed projects that negatively impact customer service and lead to losses. This approach can accelerate speed to market by providing enhanced capabilities for the development of innovative products and services to help grow the business, and it can also improve the overall customer experience.

Insurance 107

Insurance Digital Transformation Unstructured Data Risk 107

CIO Business Intelligence

NOVEMBER 28, 2023

Making the most of enterprise data is a top concern for IT leaders today. With organizations seeking to become more data-driven with business decisions, IT leaders must devise data strategies gear toward creating value from data no matter where — or in what form — it resides. The key is figuring out how to create that value.

Unstructured Data 130

Unstructured Data Data-driven Visualization Data Quality 130

IBM Big Data Hub

JANUARY 17, 2024

Broadly, chatbots provide pre-written responses and information to handle basic requests or to get enough information from customers to connect them to a live agent for better and more specific service. The primary chatbot use case for most businesses is to ease communication between the organization and the customers.

Interactive 67

Interactive Sales Machine Learning Marketing 67

CIO Business Intelligence

JUNE 7, 2023

The NBA’s full-court press on digital technologies has revolutionized the fan, player, and team experience, thanks to accelerated deployment of cloud, analytics, AI, and computer vision technologies since the association launched its digital transformation in 2020. But that’s all changed.

Digital Transformation 52

Digital Transformation Recreation/Entertainment Machine Learning Data Lake 52

Cloudera

OCTOBER 30, 2018

451 Research Analyst Sheryl Kingstone, and Cloudera’s Steve Totman recently discussed how a growing number of organizations are replacing legacy Customer 360 systems with Customer Insights Platforms ( watch the replay here ). Businesses have primarily invested in systems of record, such as legacy CRM and ERP, to serve this purpose.

Unstructured Data 42

Unstructured Data Data Lake Machine Learning Interactive 42