Remove customer-obsessed-4-steps-to-improve-your-culture
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How to create a robust digital transformation strategy

IBM Big Data Hub

A tried-and-true way to approach digital transformation is to understand the relationship customers have with the product and the brand, where that relationship currently falls short, and how it can be improved. Changes in customer habits and preferences Organizations must respond to customers’ increasing pain points and needs.

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6 ways to reinvent your IT leadership career

CIO Business Intelligence

Then check out these six ways to reinvent your IT leadership career without leaving your current post. Refocus your leadership. Digital transformation initiatives are effective platforms for developing new business models, customer experiences, business innovation, and data-centricity. Widen your scope.

IT 122
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The Impact Matrix | A Digital Analytics Strategic Framework

Occam's Razor

Soon, your digital analytics strategic framework that you hoped would provide a true north to the analytics strategy question looks like this …. There is another critical framework to figure out how you can take your analytics sophistication from wherever it is at the moment to nirvanaland. Simplifying Complexity. The hunger remained.

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Knowledge

Occam's Razor

Here you'll find all my blog posts categorized into a structure that will hopefully make it easy for you to discover new content, find answers to your questions, or simply wallow in some excellent analytics narratives. Qualitative Analysis: "What's Voice of Customer? Why care about "the why?" " Surveys?"

KPI 124
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Suck Less | A Plea For User-Centric Design: Powered By You!

Occam's Razor

Yes, I worry that Analysts, and Marketers, are spending too much time with their head buried in custom reports and advance segments and smart calculated metrics and strategic or tactical dashboards. But, perhaps I'm at fault for creating the problem of you spending all your time with data. My idea today is even simpler.

Testing 86
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Deliver Step Change Impact: Marketing & Analytics Obsessions

Occam's Razor

Some moments in time are perfect to reflect on where you are, what your priorities are, and then consider what you should start-stop-continue. In those moments – common around new years or new annual planning cycles – the difference between delivering an incremental change vs. a step change is the quality of ideas you are considering.

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Corporate Responsibility in the Age of AI

O'Reilly on Data

led to GPT-4 and multimodal GPT-4V, and OpenAI has announced an Enterprise service with better guarantees for security and privacy. Google’s Bard/Gemini, Anthropic’s Claude, and other models have made similar improvements. What are a corporation’s responsibilities in the age of AI—to its employees, its customers, and its shareholders?

Insurance 183