Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer
Business Over Broadway
MAY 22, 2019
The chat (#CXChat) was on customer experience and emerging technologies. I was invited as a guest in a weekly tweet chat that is hosted by Annette Franz and Sue Duris. This week’s CXChat was about customer experience and emerging technologies. ’ Also, research shows that CX is a priority but technology adoption lags.
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