CIO Business Intelligence

FEBRUARY 6, 2023

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. are substituting face-to-face meetings with advanced, value-added digital interactions with customers.

Insurance 129

Insurance IT Digital Transformation Machine Learning 129

CIO Business Intelligence

APRIL 9, 2024

He brought that experience with him to Dairyland in 2016 when he was appointed as the cooperative’s first CIO to oversee 24 power grids in Wisconsin, Iowa, Illinois, and Minnesota. When Melby took on the role of CIO, he saw an organization that was seriously in need of digital transformation. We were positioned correctly.

Digital Transformation 103

Digital Transformation Machine Learning Data Lake Software 103

CIO Business Intelligence

APRIL 11, 2024

Customer experience in the government sector is the sum of the public’s interactions with any government service, from how we contact our state’s social services and emergency services to waste management, public transportation, and healthcare. In this guide, you’ll learn more about the importance of innovation in the U.S.

Cost-Benefit 102

Cost-Benefit Predictive Analytics Data-driven Risk 102

CIO Business Intelligence

OCTOBER 16, 2023

Their influence is undeniable – which is why Huawei has created a new digital platform to support them. Despite their vast numbers, a significant portion of SMEs are only now beginning to harness the power of digital technology. SMEs will experience none of the growing pains of developing it themselves.

Digital Transformation 124

Digital Transformation Sales Marketing Enterprise 124

CIO Business Intelligence

JANUARY 30, 2024

Oracle’s annual flagship event, CloudWorld Tour returned to the UAE for the second consecutive year to share the company’s latest AI innovations to power UAE’s Digital Economy and its plans across the region. Cloud is the platform for innovation and provides a rich source of services for digital reinvention.

IT 145

IT Technology 145

CIO Business Intelligence

FEBRUARY 24, 2023

Thomas Rückert, senior vice president and CIO of Lufthansa Group, says those early days of the pandemic laid bare that the airline’s digital solutions were not scalable. Lufthansa’s customer experience (CX) strategy has three pillars, Rückert says: physical, service, and digital.

IT 144

IT Digital Transformation Data Warehouse Consulting 144

CIO Business Intelligence

FEBRUARY 9, 2024

From the initial kickoff at Allegiant Stadium in Las Vegas for Super Bowl LVIII on Sunday, an artificial intelligence platform will be tracking every move on the field to help keep players safer. This season, the NFL has worked closely with Amazon Web Services (AWS) to debut a new joint effort: Digital Athlete.

Recreation/Entertainment 132

Recreation/Entertainment Data-driven Risk Digital Transformation 132

CIO Business Intelligence

OCTOBER 4, 2023

If there’s a company that can boast being 100% digital native, it’s PayPal, the platform that allows companies and consumers to send and receive digital payments in a secure, comfortable and profitable way. We call them foundational platforms and they allow us to efficiently use the underlying infrastructure,” he says.

Digital Transformation 130

Digital Transformation Deep Learning Data Lake Risk 130

CIO Business Intelligence

APRIL 12, 2024

With information about products and availability constantly changing, Tractor Supply sees Hey GURA as a “knowledge base and a training platform,” says Rob Mills, chief technology, digital commerce, and strategy officer at Tractor Supply. Artificial Intelligence, CIO 100, Digital Transformation, Retail Industry

Experimentation 110

Experimentation Sales Digital Transformation Metrics 110

CIO Business Intelligence

MARCH 18, 2024

And according to a survey from NTT, a majority of senior executives recognize this and are actively working to harness digital technology and innovation to support their social sustainability initiatives. That number is set to grow.

Manufacturing 114

Manufacturing Forecasting Technology Software 114

CIO Business Intelligence

OCTOBER 27, 2023

In June, the Lufthansa Group’s Digital Hangar touched down in Barcelona. A new business unit, which also has hubs in Brussels, Frankfurt, Gdansk, Vienna, and Zurich, Digital Hangar was founded in September 2022 with the aim to create the world’s best-connected travel experience, incorporating both in-person and digital services.

Digital Transformation 126

Digital Transformation B2B Measurement Modeling 126

CIO Business Intelligence

FEBRUARY 16, 2024

Partner ecosystems of cloud service providers (CSPs), cloud data, platform providers, software vendors, and systems integrators play an important role in these migration and modernization efforts by providing support for things like agile framework development, data and talent transformation, and long-term planning.

Strategy 137

Strategy Insurance Digital Transformation Enterprise 137

CIO Business Intelligence

NOVEMBER 29, 2023

Metaverses vs. internal enterprise immersive experiences Experience tells us that waiting for the next big anything that could have tremendous impact on how our customers, employees, and partners relate to our organizations is not a prescription for long-term growth.

Interactive 103

Interactive Recreation/Entertainment Enterprise Advertising 103

CIO Business Intelligence

DECEMBER 19, 2022

The all-encompassing digital workplace platform Work as we know it has changed in the past few years coming out of the COVID-19 pandemic. In their favor, they have the platform and myriad applications to make a strong claim. Communications and collaboration technology were critical to that shift.

Digital Transformation 131

Digital Transformation Sales Marketing Interactive 131

CIO Business Intelligence

MARCH 6, 2024

The stage is set, and the clocks are ticking down to India CIO Summit 2024, to be held at the JW Marriott, Aerocity in India’s capital New Delhi on March 14 and 15, 2024 by IDC and Foundry, heralding the theme, The Future of IT: Rethinking Digitalization for an AI Everywhere World.

Digital Transformation 98

Digital Transformation Strategy Manufacturing Technology 98

CIO Business Intelligence

MARCH 25, 2024

Moreover, with users spread across the globe, understanding regional performance variations has become crucial to ensuring experiences for your customers and employees. APM primarily uses synthetic agents in the cloud for cloud-to-cloud monitoring, effective for application optimization but inadequate for assessing real user experiences.

ROI 82

ROI Consulting Metrics Interactive 82

CIO Business Intelligence

FEBRUARY 27, 2024

After years of marching to the cloud migration drumbeat, CIOs are increasingly becoming circumspect about the cloud-first mantra, catching on to the need to turn some workloads away from the public cloud to platforms where they will run more productively, more efficiently, and cheaper.

Strategy 144

Strategy Cost-Benefit Data Processing Data-driven 144

CIO Business Intelligence

SEPTEMBER 19, 2023

Nearly all of Oracle’s Fusion Cloud suites — including Cloud Customer Experience (CX), Human Capital Management (HCM), Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) — are being updated with the company’s Oracle Cloud Infrastructure (OCI)generative AI service.

Advertising 144

Advertising Sales Marketing Enterprise 144

CIO Business Intelligence

FEBRUARY 5, 2024

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. Could you share some facts and figures about Mashreq’s digital transformation process over recent years?

IT 114

IT Digital Transformation Cost-Benefit Technology 114

CIO Business Intelligence

DECEMBER 22, 2023

Singapore’s Trust Bank (also known simply as Trust) is a new financial institution that’s enjoyed a strong first year of operations, capturing 12% market share in Singapore since launch and setting new benchmarks in customer experience and innovation. Even analytics have been reimagined to provide a better user experience.

Experimentation 98

Experimentation Manufacturing Interactive Software 98

CIO Business Intelligence

NOVEMBER 20, 2023

In order to address what was holding salespeople back, the company needed to enhance the user and customer experience with smart info available at the right time—no more bouncing between multiple applications in a sales call to gather the necessary information. But simple is as complex does.

Sales 110

Sales Digital Transformation Manufacturing Marketing 110

CIO Business Intelligence

SEPTEMBER 29, 2022

University leaders have long understood that the future is digital, but thereâ??s highlighting that true business resilience and digital transformation are inseparable. But there are longer-term factors at play too, including the expectations of digitally native students and the requirement to provide them with work-ready skills.

Digital Transformation 121

Digital Transformation Cost-Benefit Risk Software 121

CIO Business Intelligence

FEBRUARY 27, 2024

It’s a balance of accelerating digital initiatives such as AI with the need to securely transform IT operations and increase business. The answer is the network platform. The platform powers network devices to help you deliver your business outcomes and provides the agility needed to address unforeseen use cases.

Risk 98

Risk Predictive Analytics Machine Learning Technology 98

Smart Data Collective

APRIL 25, 2022

Digital transformation has been a goal for many organizations in recent years, and the shift to remote and hybrid working arrangements has only made this desire to future-proof their business more immediate. Big data has been the epicenter of digital adoption in recent years. Big Data is the Foundation of Digital Adoption.

Big Data 112

Big Data Cost-Benefit Digital Transformation Technology 112

CIO Business Intelligence

JANUARY 17, 2024

Digital transformation is not a new concept for Ipsos,” says global CIO Humair Mohammed. Its digital transformation process can be divided into several stages, according to Mohammed, each with its own objectives and challenges. According to Mohammed, the results of this digital transformation journey are measurable and impressive.

Digital Transformation 114

Digital Transformation Dashboards Reporting Data Science 114

CIO Business Intelligence

SEPTEMBER 23, 2022

Employee experience has become a key factor in defining your company’s overall success. Positive or negative, employee experience can significantly impact your company’s productivity, efficiency, and its ability to recruit and retain talent. Employee experience definition. Why is employee experience important?

Measurement 144

Measurement Software Strategy Technology 144

CIO Business Intelligence

APRIL 13, 2022

In response to the pandemic and the resultant Great Resignation , Oracle has launched a new employee experience platform, dubbed Oracle ME, under its Fusion Cloud Human Capital Management (HCM) suite to help enterprises with workforce challenges such as attrition. The end game is more use of Oracle. Oracle ME offers variety of tools.

Cost-Benefit 145

Cost-Benefit Measurement Enterprise Management 145

CIO Business Intelligence

JUNE 5, 2023

Digital transformation is indeed a cornerstone of business strategy today, as 89% of enterprises see digital business as core to their growth, according to Gartner’s Board of Directors 2023 Survey. People that succeed will have a simple philosophy of curiosity — they will think about their progression as ‘learn, unlearn, relearn.’”

Digital Transformation 144

Digital Transformation Manufacturing Strategy Management 144

CIO Business Intelligence

DECEMBER 29, 2023

With the merging of operational efficiency and embracing new technologies, today’s CIOs are under increasing pressure to do more with less and become both technologists and business leaders, says Sunny Azadeh, CIO at digital services company GlobalLogic. “In

Cost-Benefit 139

Cost-Benefit Digital Transformation Consulting Strategy 139

CIO Business Intelligence

FEBRUARY 28, 2024

The rest report being dissatisfied with their overall experience at the institution they attend. In a world where every aspect of life is digitally connected, and as tuition prices and the student debt bubble soar, higher education institutions are expected to be cutting-edge hubs of technological advancement.

Technology 111

Technology Machine Learning Digital Transformation Data-driven 111

IBM Big Data Hub

FEBRUARY 15, 2024

Customers and partners that interact with your business, as well as the employees who engage them, all expect a modern, digital experience. According to the Salesforce Report, nearly 90% Of buyers say the experience a company provides matters as much as products or services. Personalize the user experience for hyper-relevance.

Interactive 75

Interactive Sales ROI Reporting 75

CIO Business Intelligence

MARCH 13, 2024

So I was involved in designing the next systems to replace those platforms, the migration activities to safely migrate customers and data away and onto the new platform, and then the challenge of decommissioning as well.” What we’re also trying to do is create, as a digital transformation, that self-serve experience for our customers.”

Data Quality 103

Data Quality Digital Transformation Enterprise Marketing 103

CIO Business Intelligence

OCTOBER 20, 2023

Most companies’ digital journeys begin by migrating legacy applications to the cloud — the theory being that lifting and shifting workloads can provide a fast onramp to making good on services and capabilities unique to the cloud. But home and automobile insurance company Allstate is taking a different approach.

Digital Transformation 135

Digital Transformation Insurance Recreation/Entertainment Machine Learning 135

CIO Business Intelligence

OCTOBER 21, 2022

Removing the physical speaker box on site was a simple concept but a key part of a bigger digital transformation Chipotle kicked off in 2018 that led to an explosion in business, in large part because the digital ordering system required less human labor during the pandemic. Chipotle’s digital business in 2022 was $3.5

Digital Transformation 145

Digital Transformation Data Lake Forecasting Technology 145

CIO Business Intelligence

OCTOBER 25, 2022

The move to digital business has wrought profound changes in certain industries, and financial services is one of them. Not only are traditional financial services companies using data and technology to change the game, a plethora of “FinTech” startups are using digital products to dislodge traditional players.

Insurance 114

Insurance Data Architecture Data-driven Interactive 114

CIO Business Intelligence

AUGUST 31, 2023

It’s just additive,” says Joseph Thomas, PenFed EVP and CIO, who notes that today 80% of PenFed’s interactions are digital, 15% are via call center, and 5% still rely on physical branches. But it does have more than eight years of experience leveraging supervised ML to support credit risk modeling and decision making.

Cost-Benefit 98

Cost-Benefit Interactive Digital Transformation Business Intelligence 98

CIO Business Intelligence

DECEMBER 8, 2023

Ballard is also the technology executive responsible for both the company’s battery electric vehicle (BEV) platform as it shifts to electrification, and its digital platform engineering and architecture organization, and he counts on conversational AI and generative AI as major components to transform HR and IT service requests.

IT 120

IT Technology Enterprise Manufacturing 120