listening-to-the-customer-in-the-21st-century-its-all-about-data 
Cloudera
OCTOBER 28, 2020
The customer has never been more right. Across industries, customers have become conditioned to demand not only near-instant responses to their needs but that their needs be anticipated in advance. The customer still has expectations for a personalized, timely, and relevant experience. Sample Customer Successes .
Mark Raskino
FEBRUARY 25, 2019
Might the term “IT” become lost in the sands of time? Nearly one fifth of the 21st century is behind us already – gosh time flies. I wonder what the term “IT” means to them? We hear about digital efficiency, digital workplace, and digital optimization. Digital equaled customer facing.
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Jen Stirrup
OCTOBER 21, 2019
The foundation of a free society is equal worth of all its citizens. Not all inequalities are unjust, but unjust inequalities should be reduced and where possible, eliminated. My teams are assigned to me, and they are usually made up of people who work full-time for the customer organization.
O'Reilly on Data
FEBRUARY 20, 2024
Since its release in November 2022, almost everyone involved with technology has experimented with ChatGPT: students, faculty, and professionals in almost every discipline. Almost every company has undertaken AI projects, including companies that, at least on the face of it, have “no AI” policies.
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