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AI transforms the IT support experience

IBM Big Data Hub

Those who implement self-service search into their sites and tools can become exponentially more powerful with generative AI. Automated help initiated through the product: IBM servers and storage systems have a feature called Call Home/Enterprise Service Agent (ESA) which clients can enable to automatically send notifications to IBM 24x7x365.

IT 70
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What Role Does Big Data Have on the Deep Web?

Smart Data Collective

Sometimes they’re confused for each other, and quite often, people use at least two of them without realizing it. Here’s a breakdown of the three, followed by the reasons they’re separated and ways to use the deep web and the impact that big data has had on all of them. These applications crawl the internet looking for helpful sites.

Big Data 102
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How to Build a Flexible Developer Documentation Portal

Sisense

If you haven’t read how we overhauled our developer portal recently, check out our prior conversation with Moti Granovsky, Sisense’s Head of Developer Relations. Shruthi Panicker: Why did we choose to build the portal on our own from scratch and not just use one of the many great products out there? Building instead of buying.

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Start DataOps Today with ‘Lean DataOps’

DataKitchen

Data organizations don’t always have the budget or schedule required for DataOps when conceived as a top-to-bottom, enterprise-wide transformational change. An essential part of the DataOps methodology is Agile Development , which breaks development into incremental steps. In short, Lean DataOps is the fastest path to DataOps value. production).

Testing 246
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How to Build Knowledge Graphs for Enterprise Applications with Two Industry Leaders

Ontotext

The customer and employee experience when using an application is key for companies to have a real impact on their processes and results. Knowledge graphs allow organizations to enrich it with semantic metadata, making it ready to be used across teams and enterprise systems. However, many times they create more headaches than benefits.

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What is Customer Identity and Access Management?

CIO Business Intelligence

And as CIAM collects data about customer behavior, the most advanced solutions use artificial intelligence (AI) and analytics, along with customer relationship management (CRM) functionality, to help companies deliver personalized digital experiences that improve customer interactions and that help to build brand preference and drive revenues.

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The biggest enterprise technology M&A deals of the year

CIO Business Intelligence

Infosys will fold oddity into Wongdoody, the US consumer insights agency it bought in 2018. It certainly started off that way, with Microsoft agreeing to pay $68.7 billion for Activision Blizzard, dwarfing the $28.3 billion that Oracle agreed to pay for health software provider Cerner. M&A volume climbed from $3.26