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What Erie Insurance does to develop transformational talent

CIO Business Intelligence

When the leadership team at Erie Insurance planned a large-scale transformation, they knew it couldn’t be an IT-only effort. The work can be on product, claims, service, or IT, but it’s run by one team — Erie’s Enterprise Transformation Office.” The primary themes of the transformation include modernization, digital, data, and cloud.

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Insurers Under Pressure to Improve Customer Experiences

Corinium

With customers increasingly demanding fast, convenient insurance quotes, the industry’s data leaders are feeling the pressure to develop products, services and experiences fit for the modern age.

Insurance 221
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Mitigating the impact of climate change in insurance and other financial services  

IBM Big Data Hub

According to Berenberg analysts , individual insurance companies faced total claims estimates of up to approximately USD 300 million. For other financial services firms outside of the insurance sector, property accepted as loan security might face climate-related risks as well.

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Insurance IT leaders herald new era for digital customer experience

CIO Business Intelligence

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. IT as industry differentiator Insurers and financial services firms like MassMutual, of Springfield, Mass.,

Insurance 129
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Is Artificial Intelligence relevant to insurance?

IBM Big Data Hub

In this first of two posts, I investigate the anatomy of artificial intelligence and its impact on insurance. Google, Microsoft, Snapchat, and Salesforce release rival products shortly after. The impact of AI, both Discriminative and Generative, has immediate and long-term effects on the business of insurance.

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Swiss Re streamlines insurers’ natural disaster response with AI

CIO Business Intelligence

Natural disasters have been increasing in frequency, severity, and diversity in recent years, pressuring insurers to be more efficient and to anticipate event and claim fallout. Second, RDA addresses post-NatCat planning to help insurers’ prioritize property inspections. trillion. “If

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Examples of IBM assisting insurance companies in implementing generative AI-based solutions  

IBM Big Data Hub

This approach can accelerate speed-to-market by providing enhanced capabilities for developing innovative products and services, facilitating business growth and improving the overall customer experience in their interactions with the company.