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Will enterprises soon keep their best gen AI use cases under wraps?

CIO Business Intelligence

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change.

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4 industries where chatbots will have the biggest impact

CIO Business Intelligence

Healthcare: digital assistants for Dx and Rx The market for healthcare chatbots globally is projected to more than triple to $647 million by 2030, according to Vantage Market Research. billion, according to Verified Market Research. billion by 2032, according to Allied Market Research. billion in 2022 to $6.9

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How gen AI is joining the holiday shopping season

CIO Business Intelligence

Retailers are pushing their customer service and supply chain systems to new limits in anticipation of record spending this holiday season. Just a year after the release of ChatGPT, gen AI is generating value in many different industries, including retail. Faster resolution times can save retailers time and costs.

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Software vendors offer AI sales boost for retail at NRF show

CIO Business Intelligence

As they take stock after the year-end frenzy of shopping the holiday season always brings, retail CIOs attending the National Retail Federation’s annual show, NRF 2024, may be wondering how they can improve their IT systems’ performance over the next 12 months. year on year in the first 11 months of 2023, AI or no AI.

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SAP to add generative AI, industry smarts to CX tools

CIO Business Intelligence

Every software developer is looking at how to incorporate generative AI in its products, even SAP. The ERP vendor, which turned 50 last year , is developing a companion app for its software, to be called SAP Digital Assistant, which will use generative AI to help SAP users provide a better experience to their customers.

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Big Data: The Technology Behind Retailers Success

Smart Data Collective

During the beginning of the pandemic, many businesses went digital, and the retail industry is no exception. Technologies became a crucial part of achieving success in the increasingly competitive market, including big data and analytics. Key advantages of big data in retail. Source: Statista. Staying on top of trends.

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Henkel embraces gen AI as enabler and strategic disruptor

CIO Business Intelligence

As Henkel CDIO Michael Nilles puts it, by 2019, Marc Andreessen’s pronouncement that “software is eating the world” had come true for the CPG sector, and Henkel was at risk of falling behind. “We We took it seriously and said we need to have software, data, and AI capabilities,” says Nilles, who signed on to the CDIO role at the time. “We

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