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Kyndryl bets on partnerships, consulting arm to redeem itself

CIO Business Intelligence

IBM spin-off Kyndryl is betting on its consulting arm, dubbed Kyndryl Consult, to return to growth by rapidly expanding its partnership ecosystem to deliver more diversified offerings. “We According to Slaga, this was not fully possible when the company was a part of IBM and had to give preference to IBM’s software and services.

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Fire Your Super-Smart Data Consultants with DataOps

DataKitchen

There’s no shortage of consultants who will promise to manage the end-to-end lifecycle of data from integration to transformation to visualization. . Companies end up paying outside consultants enormous fees while still having to suffer the effects of poor data quality and lengthy cycle time. . Here is where the loss of control begins.

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3 areas where gen AI improves productivity — until its limits are exceeded

CIO Business Intelligence

Even though generative AI is a relatively new technology, it’s now difficult to imagine a world without it, given the impact it’s making, and the business value it can create. But the biggest benefit was to new and lower-skilled workers, who saw a 34% improvement. for every $1 spent.

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AI poised to replace entry-level positions at large financial institutions

CIO Business Intelligence

This anticipated move could completely transform how these companies hire new employees and how they manage and deliver the technology employees use. One of the key reasons why AI may disrupt entry-level financial services positions is its potential to automate the information processing that comprises a large portion their job description.

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Accenture buys Navisite in its 4th acquisition of 2024

CIO Business Intelligence

Accenture on Wednesday said it is acquiring digital transformation services provider Navisite in an effort to boost its cloud transformation business. The company has served clients in sectors such as technology, business services, healthcare, life sciences and manufacturing. billion in 2024, up from $563.6

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Microsoft and Cognizant team up to boost enterprise Copilot adoption

CIO Business Intelligence

Microsoft is opening another route for extending the reach of its Copilot offerings in the enterprise through an expanded partnership with global professional services company Cognizant. The multinational IT services giant aims to leverage the tools internally to streamline workflows, improve efficiency, and enhance customer experiences.

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How AI can boost customer satisfaction, retention, and loyalty in the contact center

CIO Business Intelligence

AI First in the Contact Center IBM Consulting and Amazon Web Services (AWS) are working together to bring an AI-first strategy to contact center transformation. They have created a joint solution that combines Amazon Connect with additional features from IBM Consulting to optimize and personalize customer communication.

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