Remove the-digital-banking-customer-experience-is-more-important-than-ever
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Technology’s role in social sustainability

CIO Business Intelligence

And according to a survey from NTT, a majority of senior executives recognize this and are actively working to harness digital technology and innovation to support their social sustainability initiatives. That number is set to grow.

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Making Banking a More Effortless Experience

CIO Business Intelligence

Along with nearly every other industry, banking is facing greater competitive pressure than ever. The need for innovation is growing, along with the ability to deliver more effortless experiences for customers and employees. Beyond Voice: Creating Effortless Customer Experiences .

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Top financial services trends of 2024

IBM Big Data Hub

While high interest rates and inflation concerns are carrying over into the new year, financial services trends signal to prepare for major changes in real-time by staying up-to-date on all financial services-related matters, including in banking and capital markets sectors. This is something we’re likely to see more of this year.

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5 Reasons Why a Good First Login Experience Can Drive Revenue

CIO Business Intelligence

The novelty of ecommerce and digital services has officially worn off. However, as web-based markets and platforms have grown, so have customer expectations. Now it has to compete for your customers’ attention. What makes a great first impression in a digital experience? For most consumers, it’s convenience.

Reporting 118
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Building for operational resilience in the age of AI and hybrid cloud

IBM Big Data Hub

Each year we see the challenges that enterprises face become more complex as they strive to keep up with the latest technologies, such as generative AI, and increasing customer expectations. This includes cyber incidents, technology failures, natural disasters and more. Similarly, in the U.S.

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5 Reasons Why a Good First Login Experience Can Drive Revenue

CIO Business Intelligence

The novelty of ecommerce and digital services has officially worn off. However, as web-based markets and platforms have grown, so have customer expectations. Now it has to compete for your customers’ attention. What makes a great first impression in a digital experience? For most consumers, it’s convenience.

Reporting 104
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5 Ways Your Retail Banks Can Use Data to Better Serve Digital Natives

Smart Data Collective

One of the sectors most impacted by big data has been banking. Big data is even more important to the banking sector as more of their services become digitalized. The market for analytics technology in the banking sector is projected to be worth over $5.4 billion by 2026. billion by 2026.

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