Remove the-journey-to-understanding-your-insurance-customers
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The Journey to Understanding your Insurance Customers

Cloudera

Insurance carriers have a unique opportunity: They have access to powerful technologies and a wealth of information that can help them to better understand their customers and provide an enhanced customer experience. . But what does it mean for an insurance carrier to be customer-centric and why is it so challenging?

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The Need For Personalized Data Journeys for Your Data Consumers

DataKitchen

While this is a technically demanding task, the advent of ‘Payload’ Data Journeys (DJs) offers a targeted approach to meet the increasingly specific demands of Data Consumers. Data Observability platforms often need to deliver this level of customization.

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Keeping the customer journey and experience as a North Star

CIO Business Intelligence

As a connected car data company focusing on the motor insurance sector, UK-based ThingCo is dedicated to developing next gen telematics built with the latest technology. That gives you the ability to understand operations and the back end of how things work and how to approach people.” It’s very early days, though. We’re not experts.

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Aflac’s Rich Gilbert on the 7 Cs of top IT leaders

CIO Business Intelligence

Aflac is the leading provider of supplemental health insurance in the United States, and Gilbert has been recognized for his commitment to accelerating the company’s digital transformation strategy. You’ve got to be connected to your people. You’ve got to be connected to your peers. You’ve got to be connected to your customers.

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Unlocking the power of chatbots: Key benefits for businesses and customers

IBM Big Data Hub

Chatbots can help your customers and potential clients find or input information quickly by instantly responding to requests that use audio input, text input or a combination of both, eliminating the need for human intervention or manual research. Gone are the days of prompts like “Press 6 to connect to customer service.”

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Storytelling for CIOs: From niche to bestseller

CIO Business Intelligence

What do the following quotes have in common? Call me Ishmael;” “It was a bright cold day in April, and the clocks were striking thirteen;” “I write this sitting in the kitchen sink.” Storytelling is as old as humanity itself and it’s core to the fundamentals of faith, politics, and marketing. Why tell stories?

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Your AI journey: Destined for the ditch?

CIO Business Intelligence

Every organization is on an AI journey. Today’s AI narrative At the “ The Two Faces of AI ” Digital Solutions Gallery hosted by the College of Engineering at The Ohio State University, I asked the 100-plus executives in attendance, “Is your organization ‘normal’ with regards to its treatment of AI?” Some don’t know they are.

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