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3 areas where gen AI improves productivity — until its limits are exceeded

CIO Business Intelligence

According to a research report IDC released in November, based on a survey of over 2,100 business leaders and decision makers with responsibility for AI transformation, 71% of companies already using AI are seeing returns on their AI investments within 14 months, averaging $3.50 for every $1 spent.

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Paving the way for generative AI proficiency in the workplace

CIO Business Intelligence

Iron Mountain Based on global research with 700 IT and data decision-makers conducted by Vanson Bourne, sponsored by Iron Mountain, October 2023. When I asked ChatGPT for the same information, it gave me an identical set of instructions – not totally surprising. I wanted to put the scope of ChatGPT’s on-the-job training to the test.

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The Role of Cloud Computing in Patient Engagement in Healthcare

Smart Data Collective

According to the Healthcare Information and Management Systems Society (HIMSS), patient engagement occurs when “providers and patients work together to improve health.” The use of information technology has the potential to play a more significant role in fostering such patient participation.

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ServiceNow boasts industry-first gen AI general availability with Vancouver release of Now

CIO Business Intelligence

Now Assist for IT Service Management, Customer Service Management, and HR Service Delivery add new text creation and summarization features and an interactive chatbot interface to help workers get to relevant information more quickly. The Vancouver release of Now Platform also includes new automations and security tools.

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A CISO POV: Securing AI in your company

CIO Business Intelligence

Your privacy officer or the CISO should have been involved in these investments from the onset to ensure they remind company employees of their responsibilities to be good stewards of customer, citizen, or corporate sensitive information. The focus was on ensuring safe generative AI practices within organizations.

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5 Phases of Data Analytics Maturation

Juice Analytics

Over the next few days, we’ll be exploring the different stages of maturity that information workers go through as they try to become more effective and efficient at consuming and acting on information. So they start to write down all the questions they normally ask.

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CIO 100 Award winners prove the transformative value of IT

CIO Business Intelligence

We’re past the point of inflection: Information technology no longer merely supports or even drives an organization’s strategy; it has the power to transform and expand organizational missions and open up new strategic possibilities. They turned to artificial intelligence to help.

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