9 CRM trends for 2024
CIO Business Intelligence
JANUARY 12, 2024
From market shifts to IT strategies, here are the hot CRM trends for 2024. In the past, CRM dashboards contained historic data and trends that may or may not have been useful or actionable. Industry CRMs heed the call The increased verticalization of CRM is a key trend for 2024, says Forrester’s Leggett.
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