CIO Business Intelligence

MARCH 13, 2024

But what’s most interesting, says group CIO Graham O’Sullivan, is it’s also a mutual, which means its over two million customers across the UK are also members, so they have a strong voice in how it operates as an organization. Traditionally, AI data quality has been a challenge.” So migrating systems was integral. “I

Data Quality 105

Data Quality Digital Transformation Enterprise Marketing 105

CIO Business Intelligence

MARCH 6, 2024

IT industry researchers believe the biggest impact of gen AI this year will be in customer experience (CX), with organizations using vast amounts of data to communicate with consumers and resolve problems faster. The tech researcher says companies will increase their use of AI-enabled tools to augment customer service agents’ capabilities.

Interactive 131

Interactive Technology Strategy Consulting 131

CIO Business Intelligence

AUGUST 22, 2022

Along with nearly every other industry, banking is facing greater competitive pressure than ever. As banks continue to face this reality, they’re also tasked with addressing a variety of rapidly changing issues, including those surrounding data protection, adoption of cryptocurrency, and anonymizing data (AI models). .

Digital Transformation 131

Digital Transformation Interactive Cost-Benefit Modeling 131

CIO Business Intelligence

SEPTEMBER 29, 2023

As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. Financial organizations want to capture generative AI’s tremendous potential while mitigating its risks. In short, yes. But it’s an evolution. billion by 2032.

Finance 133

Finance Unstructured Data Risk Cost-Benefit 133

CIO Business Intelligence

JUNE 2, 2022

Hot technologies for banks also include 5G , natural language processing (NLP) , microservices architecture , and computer vision, according to Forrester’s recent Top Emerging Technologies in Banking In 2022 report. AI enhances operational efficiency. 5G aids customer service. 5G aids customer service.

Predictive Analytics 145

Predictive Analytics Technology Analytics Machine Learning 145

CIO Business Intelligence

DECEMBER 27, 2023

Highly regulated, customer-centric, and dependent on layers of human involvement and manual processes, financial services are ripe for automation through artificial intelligence (AI). Those same characteristics, however, reveal the risks AI pose to this sector. AI is not the future of financial services — it’s the present.

Insurance 141

Insurance Cost-Benefit Risk Technology 141

CIO Business Intelligence

APRIL 11, 2023

The financial services sector is undergoing rapid change as fintechs develop convenient, consumer-focused services that were once the province of traditional banks. What are the greatest challenges that financial services firms face with their digital transformation initiatives?

Digital Transformation 136

Digital Transformation Technology Consulting Machine Learning 136

CIO Business Intelligence

MARCH 14, 2024

As businesses digitally transform, technology is increasingly integrated into every activity, and the CIO is becoming more of a catalyst for data-driven value creation through analytics, new AI model training, software development, automation, vendor engagement, and more. The first step in this transformation was organizational.

Digital Transformation 92

Digital Transformation Sales Forecasting Data Lake 92

CIO Business Intelligence

APRIL 25, 2023

Today’s consumers are accustomed to smooth, frictionless online shopping – and they increasingly expect the same kind of digital experiences from their banks. consumers use mobile banking channels, and 70% said mobile banking is now their primary way of accessing their accounts. “Most people do not want to go into a bank to do banking.

Digital Transformation 98

Digital Transformation Machine Learning Interactive Risk 98

CIO Business Intelligence

MARCH 5, 2024

Recently, that’s exactly the course Gisela Riggan, EVP and CIO at Prosperity Bank, chose to pursue, and she selected BMC as her technology partner. Prosperity Bank already has a strong reputation for running a lean, profitable business. What makes us unique is that we still have a community bank philosophy. IT is super thin.”

Optimization 64

Optimization Measurement Management Technology 64

IBM Big Data Hub

NOVEMBER 24, 2023

The real problem lies in how the IT is organized, which reflects in how their current applications/services are built and managed (refer to Conway’s law ). Modernized applications are deployed, monitored and maintained, with ongoing iterations to keep pace with technology and business advancements.

Cost-Benefit 100

Cost-Benefit Testing Data-driven Enterprise 100

CIO Business Intelligence

SEPTEMBER 8, 2023

Companies developing and deploying AI solutions need robust governance to ensure they’re used responsibly. Based on a recent DataStax panel discussion, “ Enterprise Governance in a Responsible AI World ,” there are a few hard and easy things organizations should pay attention to when designing governance to ensure the responsible use of AI.

Risk 126

Risk Strategy Modeling Data Processing 126

CIO Business Intelligence

APRIL 17, 2023

As consumers embrace ecommerce, digital banking, and online payment applications, the risk of fraud and other financial crimes has increased dramatically. And for every dollar lost to fraud, banks spend over $4 on recovery fees, legal fees, and other expenses. The stakes for financial organizations are growing as well. In 2021, U.S.

Digital Transformation 105

Digital Transformation Risk Management Risk Consulting 105

IBM Big Data Hub

APRIL 4, 2024

The cloud represents a strategic tool to enable digital transformation for financial institutions As the banking and other regulated industry continues to shift toward a digital-first approach, financial entities are eager to use the benefits of digital disruption. Banks want to tap into these new innovations.

Cost-Benefit 61

Cost-Benefit Risk Management Risk Digital Transformation 61

IBM Big Data Hub

JANUARY 16, 2024

While high interest rates and inflation concerns are carrying over into the new year, financial services trends signal to prepare for major changes in real-time by staying up-to-date on all financial services-related matters, including in banking and capital markets sectors. This is something we’re likely to see more of this year.

Risk Management 51

Risk Management Insurance Cost-Benefit Risk 51

CIO Business Intelligence

MARCH 21, 2024

Indian enterprises are more likely to see Chief Digital Officers CDOs) and data science heads fill the upcoming position of Chief AI Officer (CAIOs), analysts and experts have said. “The role of a Chief AI Officer might be combined with other existing roles, such as a Chief Digital Officer or a head of data science.

Data Science 64

Data Science Enterprise Manufacturing Data-driven 64

IBM Big Data Hub

NOVEMBER 20, 2023

In 2023, organizations have faced an unprecedented level of pressure to digitally transform with the rise of generative AI as well as imperatives such as sustainability, labor productivity and security. With the rise of generative AI comes an influx of data. For many organizations, the answer is a hybrid cloud approach.

Digital Transformation 92

Digital Transformation Insurance Enterprise Data-driven 92

CIO Business Intelligence

NOVEMBER 6, 2023

Leaders have an enormous impact on how people feel about their work. According to that survey, to get recognition right, start with the question: How do your employees like to be recognized? According to that survey, to get recognition right, start with the question: How do your employees like to be recognized? “We

Measurement 133

Measurement Cost-Benefit Management Metrics 133

CIO Business Intelligence

JANUARY 22, 2024

Fast-paced advancements in generative AI will change the core operations of every healthcare organization. AI-driven technology is not just a side project anymore. AI solutions including Generative AI are finally advanced enough to deploy at scale and provide a frictionless customer experience.

Cost-Benefit 105

Cost-Benefit Digital Transformation Data-driven Interactive 105

Rocket-Powered Data Science

OCTOBER 16, 2020

Artificial intelligence (AI) has become one of the most significant emerging technologies of the past few years. Some market estimates anticipate that AI will contribute 16 trillion dollars to the global GDP (gross domestic product) by 2030. But it was not just a snapshot on the state of AI in 2020.

Strategy 198

Strategy Insurance Snapshot Digital Transformation 198

CIO Business Intelligence

MARCH 24, 2022

I’m a banking technologist,” says the CIO for retail, business, and digital banking at M&T Bank. He’s doing just that on the bank’s IBM Z system mainframes, for which the bank has written some 10 million lines of code over the years. The bank’s use of its mainframes is two-pronged. M&T Bank.

Strategy 144

Strategy Marketing Testing Software 144

IBM Big Data Hub

JANUARY 11, 2024

Instead of putting off change, leaders should seek new ways to accelerate digital transformation in their hybrid strategy. When AIs are trained with content found on the internet, they may often provide convincing and believable dialogss, but not fully accurate responses. But change is inevitable, as technical debt is piling up.

Digital Transformation 109

Digital Transformation Modeling Deep Learning Visualization 109

IBM Big Data Hub

MARCH 20, 2024

Each year we see the challenges that enterprises face become more complex as they strive to keep up with the latest technologies, such as generative AI, and increasing customer expectations. This includes cyber incidents, technology failures, natural disasters and more. Similarly, in the U.S.

Risk Management 80

Risk Management Risk Enterprise Business Services 80

CIO Business Intelligence

FEBRUARY 26, 2024

New projects can elicit a sense of trepidation from employees, and the overall culture into which change is introduced will reflect how that wariness is expressed and handled. But some common characteristics are central to AI transformation success. If AI will lead to job losses and redeployments, be upfront about it.

Experimentation 126

Experimentation Cost-Benefit Digital Transformation Risk 126

CIO Business Intelligence

NOVEMBER 28, 2023

As more businesses push forward with digital transformation projects, cloud computing has stood out as a powerful tool capable of fueling the analytics that drive new technologies like artificial intelligence (AI) and machine learning (ML)—two capabilities that are quickly becoming a must-have in nearly every organization.

Digital Transformation 119

Digital Transformation Cost-Benefit Strategy Optimization 119

CIO Business Intelligence

DECEMBER 20, 2023

THE BOOM OF GENERATIVE AI Digital transformation is the bleeding edge of business resilience. As transformation is an ongoing process, enterprises look to innovations and cutting-edge technologies to fuel further growth and open more opportunities. percent of the working hours in the US economy.

Digital Transformation 128

Digital Transformation Testing Software Cost-Benefit 128

Cloudera

OCTOBER 18, 2021

This year’s entrants have excelled at demonstrating how innovative data solutions can help solve real-time challenges and positively impact people around the world. . Each one demonstrates how investment in advanced technologies can better shape the future of business and make a real difference to the world we live in. . ExxonMobil .

Enterprise 105

Enterprise Consulting Finance Management 105

CIO Business Intelligence

FEBRUARY 16, 2024

Today, it is not enough just to innovate within one’s own vertical; to truly exploit the power of GenAI to transform workflows and drive competitive advantage, CIOs need to look outside their own organizations to get the scale, domain expertise, and speed required to develop fully integrated solutions. This is a challenge for many CIOs.

Strategy 138

Strategy Insurance Digital Transformation Enterprise 138

CIO Business Intelligence

MAY 11, 2022

Keep up on the latest thought leadership, insights, how-to, and analysis on IT through CIO’s newsletters. ] 22-24 May: AI Cloud Summit , Riyadh, Saudi Arabia. 22-24 May: AI Cloud Summit , Riyadh, Saudi Arabia. Regional IT events. United States. Southeast Asia. Global security events. All IDC Middle East events.

Consulting 98

Consulting Big Data Strategy Enterprise 98

Smart Data Collective

MARCH 27, 2023

AI is driving major changes in the financial world. billion on AI in 2021 , but small businesses may spend even more on AI-driven financial management software. The banking industry is among those most heavily affected by AI. Smart solutions can give banks an advantage over competitors.

Software 86

Software Finance Cost-Benefit Data-driven 86

IBM Big Data Hub

JULY 12, 2023

As a leading financial group in Spain, CaixaBank has long been an innovator by taking a technology-first approach by placing innovation, digital transformation, customer experience and sustainable banking at the forefront of its strategy. CaixaBank is continuing its initiative to increase cloud absorption.

Digital Transformation 52

Digital Transformation Finance Cost-Benefit Data Processing 52

IBM Big Data Hub

OCTOBER 10, 2023

Generative AI has taken the business world by storm. Organizations around the world are trying to understand the best way to harness these exciting new developments in AI while balancing the inherent risks of using these models in an enterprise context at scale. These search engines are reliant on keywords and human feedback.

Modeling 89

Modeling Enterprise Interactive Risk 89

CIO Business Intelligence

SEPTEMBER 14, 2023

No doubt, Nasdaq is bullish on generative AI. Brad Peterson, the company’s CIO and CTO, has been implementing AI for more than a decade and is all in on the promised innovation afforded by generative AI. “We The company, which reported net revenues of $3.6 The company, which reported net revenues of $3.6

Risk Management 116

Risk Management Risk Marketing Cost-Benefit 116

bridgei2i

JUNE 2, 2020

In this episode of the AI to Impact Podcast, Ashwini Agrawal delves into the financial aspects of COVID-19. With reduced disposable incomes, customer defaults are at an all-time high, and several banks are reeling under productivity and efficiency challenges. The Impact of COVID-19 on Financial Services & Risk Management.

Risk Management 128

Risk Management Risk Enterprise Management 128

CIO Business Intelligence

JUNE 30, 2023

It’s well acknowledged that data, when used correctly, has the potential to be a strategic growth asset driving innovation – and with the recent developments in large language models (LLM) for AI, data is really having its day in the sun. In times of radical, fundamental transformation, execution wins.

Internet of Things 104

Internet of Things Strategy Risk Data Strategy 104

CIO Business Intelligence

AUGUST 17, 2023

Committed to increasing the velocity of cash in the economy, they also offer other cash management services such as banking automation, card personalization, IoT monitoring solutions, as well as security and analytics to their clients, making them the number one cash management company in the country, leaving their competition in the dust.

Management 98

Management IoT Digital Transformation Software 98

CIO Business Intelligence

JUNE 2, 2022

Key Bank, a Cleveland Ohio-based regional bank that serves 15 states, is using the Salesforce Financial Services Cloud to handle 80% of its wealth management business. Key Bank. “It At Cleveland Clinic, CIO Matthew Kull is seeking to marry two vastly different disciplines: medicine and marketing. Matthew Kull. Cleveland Clinic.

Manufacturing 133

Manufacturing Interactive Marketing Cost-Benefit 133