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Serving Customers with Virtual Reality in the Metaverse

Smart Data Collective

Virtual reality is revolutionizing the way businesses engage with their customers, offering enhanced experiences and immersive interactions. With the advancement of technology, the metaverse has become a virtual reality space where users can interact with each other and the digital world.

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Supply Chain Tips for Software Companies to Avoid Data Breaches

Smart Data Collective

PC Magazine reports that 422 million people were affected by data breaches last year. A growing number of companies are recognizing that they need to take proactive measures to help bolster their data security. Software companies are among those most heavily affected, so they are taking dramatic measures.

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Covid Data: An anomalous blip, or the new normal?

Cloudera

A recent McKinsey survey, cited in CRN , shows that worldwide, 58 percent of customer interactions were digital as of July 2020. That compares to only 36 percent of customer interactions as of December 2019, which was before the pandemic impacted business, and only 20 percent in May 2018.

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14 essential book recommendations by and for IT leaders

CIO Business Intelligence

and the owner of UX Magazine. “This is the technology book every business and technology leader needs to read,” says Comes. This step-by-step guide to designing a high-functioning organization helps you understand four team types and interaction patterns and helps you to type and build it. “It

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The Human Element: Improving Security for Your Hybrid Workforce

Sisense

According to Ty Sbano, Sisense Chief Security Officer, the answer involves focusing on company culture through education and communication (even if it’s virtual), understanding human error and how to mitigate it, and engaging in security planning and testing. One downside to hybrid or remote environments is the lack of in-person interactions.

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Facebook Advertising / Marketing: Best Metrics, ROI, Business Value

Occam's Razor

A Facebook employee (FBe) gave a talk about measuring ROI/Value of Facebook campaigns. FBe's recommendation was (paraphrasing a 35 min talk): Don't invent new metrics, use online versions of Reach and GRPs to measure success. Why is it so hard to measure the value of Facebook? How can we do better?

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Bringing MMM to 21st Century with Machine Learning and Automation?

DataRobot Blog

MMM stands for Marketing Mix Model and it is one of the oldest and most well-established techniques to measure the sales impact of marketing activity statistically. Historically, this analysis was applied to traditional offline media channels: TV, radio, print (magazines, newspaper), out-of-home (billboards and posters), etc.