Klarna’s AI Chatbot Replaces 700 Human Customer Service Agents
Analytics Vidhya
FEBRUARY 28, 2024
In just its first month, the AI chatbot has transformed customer service operations, handling the workload equivalent to 700 full-time agents.
Analytics Vidhya
FEBRUARY 28, 2024
In just its first month, the AI chatbot has transformed customer service operations, handling the workload equivalent to 700 full-time agents.
Analytics Vidhya
FEBRUARY 22, 2024
Email management services such as […] The post Clean Email: Organize Your Inbox Using Email Management Services appeared first on Analytics Vidhya. The love-hate relationship with your overflowing email inbox can be very frustrating. This is where Clean Email comes in to save the day.
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Analytics Vidhya
JUNE 20, 2023
The rapid advancement of artificial intelligence (AI) technology has brought about a transformative shift in customer service and support, especially with the introduction of chatbots. Industries spanning telecommunications, insurance, banking, utilities, and government agencies are poised to embrace AI-powered solutions in the coming years.
Analytics Vidhya
JULY 29, 2022
According to the IDC report, the world will spend $160 billion on cloud services and infrastructure in 2018. The post Different Types of Cloud-based Services appeared first on Analytics Vidhya. By 2025, 83% of enterprise workloads will be in the cloud. The cloud encompasses a […].
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Are you thinking of adding enhanced data matching and relationship detection to your product or service? Do you need to know more about what to look for when assessing your options? The Senzing Entity Resolution Buyer’s Guide gives you step-by-step details about everything you should consider when evaluating entity resolution technologies.
Analytics Vidhya
SEPTEMBER 4, 2022
Introduction Applications in Azure run on compute services, which determine how they are performed and allow cloud-based applications to be run on-demand. The post Compute Services Available on Microsoft Azure appeared first on Analytics Vidhya. We will […].
Analytics Vidhya
SEPTEMBER 17, 2023
Generative AI is capable […] The post AI for Customer Service | Top 10 Use Cases appeared first on Analytics Vidhya. With the rise of different problems or to gain familiarity with the offerings, every company strives to lower the response time and pace up the resolution process.
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In its 2020 Embedded BI Market Study, Dresner Advisory Services continues to identify the importance of embedded analytics in technologies and initiatives strategic to business intelligence. Which sophisticated analytics capabilities can give your application a competitive edge?
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Service Level Indicators and Service Level Objectives are now the principal tools for focusing on what really matters. The premise of SLIs/SLOs is that all teams—product, architecture, development, and platform— need to look at services from the customer’s perspective.
Speaker: speakers from Verizon, Snowflake, Affinity Federal Credit Union, EverQuote, and AtScale
Join this webinar panel for practical advice on how to build and foster a data literate, self-service analysis culture at scale using a semantic layer. Driving a self-service analytics culture with a semantic layer. In this webinar you will learn about: Making data accessible to everyone in your organization with their favorite tools.
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In this new product brief from Datadog, you’ll learn how Datadog Serverless Monitoring enables you to visualize your services and their dependencies, gain actionable insights into how the performance of your serverless applications impacts your customers, and tips to monitor the health of your applications in a serverless environment.
Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket
According to Microsoft's Global State of Customer Service 2019 report, “90% of respondents indicated that customer service is important to their choice of and loyalty to a brand.” How to build effective Self-Service mechanisms. This begs the question: what’s the best way to increase customer retention?
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Organizations must advance their DevSecOps practices to deliver high quality, secure digital services to market quickly and efficiently. In order to do that, leaders must ask themselves three key questions: What is our current level of DevSecOps maturity? Where is our desired level of DevSecOps maturity? How do we get there?
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Security teams need visibility into their applications, infrastructure, and network, while development and operations teams need the ability to secure the services they own.
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