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Ingesan embraces a new way to approach HRM with AI

CIO Business Intelligence

Ingesan, a subsidiary of the OHLA Infrastructure Group, the Madrid-based construction and concession management multinational, has launched the Empath-IA project, a joint initiative between HR management and the digital transformation division that aims to address the increasingly competitive demands and complexities in HRM.

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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO Business Intelligence

prides itself in delivering “legendary” customer service, and it has turned to artificial intelligence to assist with that goal. Hey GURA is “really leaning in on that legendary service but also building that authority and trust that we already have with the customer,” he says. “It Tractor Supply Co.

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4 core AI principles that fuel transformation success

CIO Business Intelligence

New projects can elicit a sense of trepidation from employees, and the overall culture into which change is introduced will reflect how that wariness is expressed and handled. Our research has shown that agile companies are 43% more likely to succeed in their digital projects. How can I improve the customer journey?

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How Value Stream Management is fueling success at Boeing, Tyson, and Verizon

CIO Business Intelligence

Whether you’re looking to deliver a new product release, fix an issue, or enhance a service, the longer you make customers wait, the worse for your business. By employing Value Stream Management (VSM), executives gain the visibility to align teams, workflows, and investments around one key aspect: customer value.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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AI adoption accelerates as enterprise PoCs show productivity gains

CIO Business Intelligence

“Everyone is running around trying to apply this technology that’s moving so fast, but without business outcomes, there’s no point to it,” says Redmond, CIO at power management systems manufacturer Eaton Corp. “We Partnerships are key To create PoCs for AI projects, CIOs like Redmond at Eaton, are turning to trusted partners for help. “It

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Telstra – Building A Better Operations Management Platform

CIO Business Intelligence

I was fortunate to speak with Brunt and Walsh about a recently completed project to improve field operations working with Infosys and Microsoft. A new operations management platform was needed to enable a fast-growing portfolio of work executed for business and enterprise customers. For Brunt, the message was simple.