Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer
Business Over Broadway
MAY 22, 2019
Learn the basics of analytics; take a course in data science; this type of knowledge will help you understand the value of data and how AI/Machine Learning works. Juniper Research also forecasts that chat bots will save businesses about $8 billion annually by 2022. I recently joined Indigo Slate to lead their research and analytics.
40 
Let's personalize your content