Remove Customer Analytics Remove Data Governance Remove Interactive Remove Structured Data
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Create an end-to-end data strategy for Customer 360 on AWS

AWS Big Data

Customer 360 (C360) provides a complete and unified view of a customer’s interactions and behavior across all touchpoints and channels. This view is used to identify patterns and trends in customer behavior, which can inform data-driven decisions to improve business outcomes.

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How Cloudera Data Flow Enables Successful Data Mesh Architectures

Cloudera

Those decentralization efforts appeared under different monikers through time, e.g., data marts versus data warehousing implementations (a popular architectural debate in the era of structured data) then enterprise-wide data lakes versus smaller, typically BU-Specific, “data ponds”.

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Doing a 180 on Customer 360 – The Preferred Path to Customer Insights

Cloudera

While these types of systems are critical for managing internal operational processes, they are typically not effective for consolidating customer information at the rapid pace of business change. Structured data from operational data stores now provides a small slice of the overall data needed to improve customer experience.