Data Processing, Interactive, Journey Analytics and Technology

Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

AWS Big Data

JUNE 12, 2023

Our founders previously led contact center research and development for a global contact center technology provider, and we founded Joulica because we saw that the shift to the cloud and growing demand for data and analytics would transform the customer service industry. To learn more about Joulica, please visit Joulica.io.

Analytics

Analytics Visualization Dashboards Interactive

Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer

Business Over Broadway

MAY 22, 2019

The chat (#CXChat) was on customer experience and emerging technologies. I was invited as a guest in a weekly tweet chat that is hosted by Annette Franz and Sue Duris. This week’s CXChat was about customer experience and emerging technologies. ’ Also, research shows that CX is a priority but technology adoption lags.

Machine Learning

Machine Learning Technology Digital Transformation Data Science

Data Leaders Brief

Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer

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