Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer
Business Over Broadway
MAY 22, 2019
Roadblocks for executives that prevent them from moving forward on their digital transformation initiatives: Roadblocks include poor culture, lack of skills, lack of funding, and, maybe, most importantly, no clear problem statement for why they are wanting/needing digital transformation. IoT Artificial Intelligence.
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