safely-scaling-ai-pillar-two 
CIO Business Intelligence
FEBRUARY 24, 2023
“The customers all had to go through flight disruptions, all had to go through service centers, which you couldn’t scale up in line with the need fast enough, so it made it very visible and tangible that self-service solutions are an absolute must improvement for the call centers,” Rückert says. Safe services is a huge focus topic.”
CIO Business Intelligence
OCTOBER 5, 2023
Foundry’s CIO Tech Priorities 2023 found that IT leaders are investing in technologies that provide greater efficiencies, better security, and improved end-user experience, with most actively researching or piloting projects around artificial intelligence (AI) and machine learning, data analytics, automation, and IT/OT intelligence.
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CIO Business Intelligence
SEPTEMBER 11, 2023
Digital-first and data/AI are the two key pillars of TIAA’s business strategy and a core part of its broad tech transformation. It has also meant taking a concerted approach to achieve the objective of continued learning for TIAA’s leaders and associates globally on digital, data, AI, and emerging technologies.
CIO Business Intelligence
MARCH 15, 2022
According to NewVantage Partners’ “ Big Data and AI Executive Survey 2021 ,” only 24% of the respondents have successfully forged a data culture or created a data-driven organization (also 24%). “By As a result, organizations can empower all corners of the business with insights on demand, at any scale, in any location.
CIO Business Intelligence
SEPTEMBER 28, 2023
As senior vice president and CIO at Qualcomm, Cisco Sanchez leads a global IT organization laser focused on setting the company up to achieve scale and speed in a world of complexity. Do we do it in a waterfall, safe, agile format? That business model doesn’t scale. Then there’s how we do work. Handset is our bread and butter.
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