2001, 2011, Cost-Benefit and Measurement

A history of tech adaptation for today’s changing business needs

CIO Business Intelligence

JANUARY 17, 2024

“The company has been on a continuous journey to adapt its internal and external processes to new business needs and opportunities since 2001.” The first was becoming one of the first research companies to move its panels and surveys online, reducing costs and increasing the speed and scope of data collection.

Digital Transformation

Digital Transformation Dashboards Reporting Data Science

What is ITIL? Your guide to the IT Infrastructure Library

CIO Business Intelligence

MAY 16, 2022

ITIL’s systematic approach to IT service management (ITSM) can help businesses manage risk, strengthen customer relations, establish cost-effective practices, and build a stable IT environment that allows for growth, scale, and change. In 2011, another update — dubbed ITIL 2011 — was published under the Cabinet Office.

IT Cost-Benefit ROI Risk

Data Leaders Brief

A history of tech adaptation for today’s changing business needs

What is ITIL? Your guide to the IT Infrastructure Library

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