What is ITIL? Your guide to the IT Infrastructure Library
CIO Business Intelligence
MAY 16, 2022
ITIL 4 contains seven guiding principles that were adopted from the most recent ITIL Practitioner Exam, which covers organizational change management, communication, and measurement and metrics. Since 2014, Axelos is the owner of the ITIL personnel certification, and exams are administered by Accredited Training Organizations (ATOs).
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