CIO Business Intelligence

MAY 16, 2022

In 2011, another update — dubbed ITIL 2011 — was published under the Cabinet Office. ITIL 4, which was released in 2019, maintains the same focus on automating processes, improving service management, and integrating the IT department into the business. The five volumes remained, and ITIL 2007 and ITIL 2011 remained similar.

IT 105

IT Cost-Benefit ROI Risk 105

AWS Big Data

OCTOBER 11, 2023

Near-real-time streaming analytics captures the value of operational data and metrics to provide new insights to create business opportunities. These metrics help agents improve their call handle time and also reallocate agents across organizations to handle pending calls in the queue.

Management 104

Management Metadata Analytics Dashboards 104

Domino Data Lab

JULY 22, 2019

But the business logic kept getting more and more progressively rolled back into the middle layer, also called application servers, web servers, later being called middleware. Along with your database servers, you had, data warehousing and business intelligence. I can point to the year 2001. Then things changed.

Data Science 109

Data Science Machine Learning Data Governance Modeling 109