Modernize a legacy real-time analytics application with Amazon Managed Service for Apache Flink
AWS Big Data
OCTOBER 11, 2023
The second streaming data source constitutes metadata information about the call center organization and agents that gets refreshed throughout the day. HandleTime – This customer service metric measures the length of a customer’s call. EventTime – This is the time when the call center stream is sent (via the KDG in this post).
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