Modernize a legacy real-time analytics application with Amazon Managed Service for Apache Flink
AWS Big Data
OCTOBER 11, 2023
Key performance indicators (KPIs) of interest for a call center from a near-real-time platform could be calls waiting in the queue, highlighted in a performance dashboard within a few seconds of data ingestion from call center streams. The near-real-time insights can then be visualized as a performance dashboard using OpenSearch Dashboards.
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